Job overview

Our Endoscopy Department is looking for a hard working enthusiastic and organised full time Team Leader to work as part of the Administration Team.

Your role will involve monitoring performance to ensure endoscopy capacity is maximised to ensure all services within the Trust are meeting KPI's and involve staff management across the Site where appropriate.

You should identify shortfalls in the service such as recruitment and closely manage performance across the services, working with the operational team to deliver the service reviewing demand and capacity to support the strategic direction on going. 

Main duties of the job

You will be responsible for the day to day management of the Administration Teams and  reception staff across the Basildon Site ensuring that the department provides an efficient and professional service to the Trust, Health Community and external users.

You will also ensure the effective management of  waiting times, ensuring services are delivered efficiently and effectively, meeting the national waiting time targets including Cancer, DMO1 and Surveillance targets and that staff provide high quality customer service to all our patients and visitors.

Working for our organisation

Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people. 

 We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.  

From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook – if you are dynamic, forward-thinking and enthusiastic we want you to join us. 

We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.