Job summary
Employer heading
Health Care Support Worker
Band 3
Job overview
Are you a caring and confident individual with enthusiasm? Do you wish to deliver excellent patient centered care?
We are looking for Support Workers to assist registered nurses and qualified therapists in delivering an excellent admission avoidance service as part of our Urgent Community Response Team (UCRT). This involves providing Clinical interventions, and support the recovery of patients who may be experiencing a health and social care crisis within their own home. The UCRT is a Community admission avoidance team providing a 7 day a week service in order to support patients to remain within their own homes where clinically safe to do so. The team provide a 2 hour response to referrals and offer specialist assessments and interventions as well as planning ongoing care for both health and social demand. Support workers will be expected:
To contribute to the assessment and the treatment of individual patients on the caseload and communicate any changes in health and care needs to the registered staff.
To communicate effectively with patients, relatives, carers and health care professionals to assist the registered staff in ensuring an integrated, holistic approach to patient care.
The post holder will work as part of an integrated multi-disciplinary team.
The post holder will require a valid driving license and access to a car as the service covers patients living in the Mid Essex area.
Main duties of the job
- To visit patients within a community setting
- To deliver a range of clinical interventions
- To gain informed consent and deliver sensitive, high quality patient care
- To encourage patients and carers in an active approach to achieving their goals and maintain independence
- To assist in identifying equipment and adaptations required in a patient’s own home
- To monitor patient progress and report back to the registered staff.
- To complete clinical records ensuring they are accurate, timely and in accordance with the organisational, professional and departmental standards and procedures.
- Maintain and develop knowledge, skills and competence to ensure patients and individual needs are met in accordance with band 3 competency framework.
Working for our organisation
Provide is a highly respected award-winning health and social care provider. We are growing in size and influence, transforming lives by treating, caring and educating people. We recognise the value of recruiting a diverse, multi-cultural workforce by encouraging diversity through our recruitment practice.
We believe in investing in our staff and rewarding high standards of care. We offer development opportunities as well as wide range of benefits.
This post is eligible to join the NHS Pension Scheme
Detailed job description and main responsibilities
Please see attached job description for full details and requirements for this position. Contact information is below for the service, please do reach out if you have any questions.
Person specification
Qualifications
Essential criteria
- NVQ 3 or equivalent including experience
- GCSE in English and Maths
Desirable criteria
- care certificate
- Previous Experience in health care setting
Experience
Essential criteria
- relevant experience to Job role
Desirable criteria
- experience working in a community setting
Circumstances
Essential criteria
- car driver/access to a car for work
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Claire Copping
- Job title
- Operational Lead
- Email address
- [email protected]
- Telephone number
- 07814219044
- Additional information
Laura Morgan
Clinical Lead
07580911237
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