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Job overview

Do you want to be part of one of the best performing cancer tumour sites within England? Do you want to support patients moving faster through there cancer pathway? If you are highly organised and love working within an admin environment, with an engaging clinician team as well as making a difference with direct impact to patient care, then this is the role for you.

This role will include ensuring no delays in these cancer pathways and liaising regularly with various clinical and non clinical teams. This is a really important and rewarding role to make a real difference to patient care.    

Due to investment in our services this new opportunity has arisen for you to become part of our team where you will be supporting our urology cancer sites.

In this department you will be fully supported by management with regular training and development to help further career.

If you are a motivated person with the ability to work well within a busy and rewarding environment, and wish to support and contribute to the delivery of high quality patient care, we would love to hear from you.

This post is to support Urology at Colchester Hospital and is fixed term until 31st March 2025. Internal applicants currently employed by ESNEFT will be offered on a secondment basis only. Please ensure you have spoken with your manager.

Band 3 developmental posts will be considered, this will be assessed at interview.

Main duties of the job

In this post you will work collaboratively with both the Operational Team to support the Trust in achieving National Cancer Waiting Times Standards. You will be 'the key link' ensuring patients on a cancer pathway are processed in a timely and efficient manner, in line with the Best Practice Pathways and the National Cancer Waiting time targets. 

You will be responsible for troubleshooting blockages in patient pathways and providing proactive information in anticipation of potential problems, actively coming up with solutions and escalating as necessary to the Manager/Clinical lead and closing the loop on next steps.

You will work unsupervised for the majority of the time but will be supported, as necessary, by Urology with regular meetings. You should have the ability to work in a team and independently.

You will be required to contact patients and/or tertiary centres directly to facilitate a prompt resolution to any pathway issues or delays. You will also be responsible for tracking patient pathways and have regular communication with clinicians.

Working for our organisation

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes. 

We are one of the largest NHS organisations in England, employing more than 12,000 staff. 

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. 

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. 

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.   

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients. 

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.   

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A