Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 432-HR1521-24
- Employer
- East Suffolk and North Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Primary Care Centre
- Town
- Colchester
- Salary
- £26,530 - £29,114 per annum
- Salary period
- Yearly
- Closing
- 04/11/2024 23:59
- Interview date
- 08/11/2024
Employer heading
Medical PA - ENT
NHS AfC: Band 4
We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.
Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits
Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole. The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Job overview
We have an exciting opportunity for a Medical PA post based in Colchester Hospital, ENT department.
We are looking for an efficient, conscientious, well-motivated, enthusiastic and experienced secretary, with the skills to provide dedicated clerical support to both the clinical and administrative teams to the ENT department. The post will be based in the administration office at the Primary Care Centre and offers the opportunity to join a well established, high achieving, committed team.
Main duties of the job
The key aspect of this role involves dealing with the public and professionals and hence you must be able to demonstrate excellent communication and interpersonal skills and have proven IT experience.
The primary function of this role revolves around the provision of day-to-day medical secretarial support for two Consultants, however, it is essential to help and support all members of the team by having a flexible approach to both workload, additional tasks and working patterns. Flexibility and the ability to remain calm under pressure are key requirements for this role. Typing skills are essential.
Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Detailed job description and main responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person specification
Experience
Essential criteria
- • Previous experience as a medical secretary or medical administrator
Desirable criteria
- • NHS experience
- • Experience within relevant work area
- • Experience of working with members of the public
- • Supervision/co-ordination of other team members
Qualifications
Essential criteria
- • GCSE grade 5/C or equivalent in English and Maths
- • NVQ level 3 in administration/secretarial or equivalent
- • Audio typing qualification
- • Word processing to RSA III or equivalent.
Desirable criteria
- • AMSPAR Diploma or equivalent.
- • Shorthand/speed typing
Knowledge
Essential criteria
- • Confidentiality and Data Protection
- • Customer service
- • NHS/Hospital portal system
- • Knowledge of medical Terminology and medical secretarial practices
- • Digital Dictation system
Desirable criteria
- • Knowledge of Patient Access Policy and 18 Weeks including validation
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sian Ward
- Job title
- Operational Coordinator
- Email address
- [email protected]
- Additional information
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