Job summary
Employer heading
Administrator -Respiratory, S.A.L.T, Leg Ulcer & Lymphoedema teams
NHS AfC: Band 2
We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.
Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits
Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole. The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Job overview
Are you organised, detail-oriented, and looking to make a difference within the NHS? If you are, we are seeking a dedicated Band 2 Administrator to provide essential support across key services within North East Essex Community Services including Respiratory, Speech and Language Therapy, Leg Ulcer and Lymphoedema teams. Key Responsibilities will include providing day to day administrative support, assist with data entry, filing, scanning, patient appointment bookings and patient record keeping. You should be able to work as part of team and as an individual. If you're enthusiastic, organised, and ready to support essential health services, we’d love to hear from you! Apply today to join ESNEFT and make a meaningful impact on our community’s health.
For more information please contact Service Manager Kelly Gavrilovic
Mobile 07866047697
Email [email protected]
Main duties of the job
Your main duties will be to provide administrative support to the clinical teams, accepting of referrals, booking of appointments, attending meetings for minute taking and any other general ad-hoc requirements. There will also be an element of patient contact as you may be required to provide reception cover during periods of leave.
Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Detailed job description and main responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person specification
Experience
Essential criteria
- • Excellent numeracy/literacy skills
- • Excellent IT skills
Desirable criteria
- • Previous Customer Service Experience
- • Knowledge of SystmOne
- • Knowledge of Care Flow
- • Knowledge of Evolve
Qualifications
Essential criteria
- • GCSE in English and Maths
Knowledge
Essential criteria
- • Confidentiality and Data Protection
- • Customer service
Desirable criteria
- • Understanding and knowledge of patient needs within the NHS
Documents to download
Further details / informal visits contact
- Name
- Kelly Gavrilovic
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 07866047697
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