Job summary
Employer heading
NHS Healthcare Cleaners/Ward Hosts
NHS AfC: Band 2
We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.
Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits
Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole. The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Job overview
We are currently recruiting enthusiastic and motivated NHS Healthcare Cleaners/Ward Hosts to fill a number of part time roles to support within the Facilities Management Team at Colchester Hospital.
Full Time & Part Time position available
In addition to general cleaning of public areas and dealing with ad hoc tasks, e.g. clearing spills, the post holders may be required to carry out specialist cleaning duties, some of which are physically demanding. We are looking for conscientious individuals, who are able to use their initiative and manage their own workload.
Basic numeracy and literacy skills will be required and having experience of working within a similar environment would be an advantage, but not necessarily essential, as full training will be given.
ESNEFT is undergoing a transitional phase which may result in the outsourcing of Soft FM services to another provider from April 2025. Successful candidates will commence on ENSEFT terms and conditions before transferring employment to the new employer. Terms and conditions will largely remain unchanged upon employment transfer.
Please note that this vacancy may close before the advertised closing date if we receive sufficient applications.
Main duties of the job
You will support Hotel Services to deliver a professional, efficient and cost effective service with regards to cleaning and the delivery of patient meals at Colchester Hospital.
You will be required to adhere to specific cleaning and caterings tasks without supervision, using the materials and equipment as they have been trained and instructed by the Facilities Coordinator. They will require a good understanding of COSHH and responsibilities for due diligence within the role
You will be required to engage with ward & departmental staff, colleagues, line managers, patients, relatives and other stakeholders and to deliver the highest standards of customer care and service to ensure a pleasant, safe, clean and welcoming environment
Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Detailed job description and main responsibilities
KEY RESPONSIBILITIES
Specific cleaning tasks will include but may not be limited to all of the following:
- Cleaning of high and low surfaces of furniture, fixtures, fittings, glassware, floors and sanitary areas within clinical and non-clinical areas using micro-fibre system and in line with National Cleaning Standards, Site Method Statements and Work Schedules
- Preparation, plating and service of breakfast and breakfast/late beverage (wards)
- Use/cleaning of dishwasher (loading, unloading and cleaning)
- Use/Cleaning of a toaster (making toast for patients)
- Use/Cleaning of a microwave (warming up porridge for patients)
- Emptying and re-lining of waste bins, collection, segregation and disposal of all types of waste according to Trust policies and procedures
- Vacuuming, mopping of floors (using micro-fibre system)
- Replenishing of soap, hand towels, toilet paper, alcohol gel (some areas)
- Mechanical maintenance of floors including scrubbing, buffing, carpet cleaning at agreed frequencies
- Steam cleaning equipment/commodes
- Changing of window and cubicle curtains
- To carry out all routine cleaning duties in accordance with the agreed cleaning schedule and task frequencies to maintain optimum cleaning standards.
- To respond to all reasonable additional ad-hoc requests for cleaning as and when required.
- To ensure that any cleaning rectification activity is undertaken promptly and thoroughly within the agreed timescale and standards
- Responsible for routine cleaning of all domestic/catering equipment
- Responsible for unlocking/locking doors in areas that are closed to enable cleaning to commence and to secure once completed.
- To bring all dirty laundry they have used throughout their shift to be laundered at the designated area and at the end of each shift
- Notify Ward Staff/Facilities Coordinator of faulty equipment, building/equipment repairs, maintenance requirements and requests for personal protective equipment.
- Other appropriate duties as requested
For full details of the responsibilities and duties of this role please see the attached job description.
Person specification
Qualifications
Essential criteria
- Good Standard Of Education
Desirable criteria
- NVQ level 2 in relevant disciplines
- Food Hygiene Certificate
Experience
Essential criteria
- Experience of cleaning
Desirable criteria
- Understanding of H&S, COSHH
- Experience in cleaning/catering within a hospital environment
Skills and Abilities
Essential criteria
- Good communication skills both written and verbal
- Ability to carry out frequent, moderate physical duties
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Amie Meighan
- Job title
- Assistant Housekeeping Manager
- Email address
- [email protected]
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