Job summary
- Main area
- Volunteer manager
- Grade
- Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 828-PROVIDE3401
- Employer
- Provide CIC
- Employer type
- NHS
- Site
- Provide CIC
- Town
- Colchester
- Salary
- £46,148 - £52,809 per annum
- Salary period
- Yearly
- Closing
- 24/02/2025 23:59
Employer heading
Volunteer Manager
Band 7
Job overview
This newly established role sits within the Talent and Learning team and reports into the Director, Talent and Learning. The Volunteer Manager role will be responsible for enhancing and expanding Provide's volunteering initiatives.
This includes significantly growing volunteer engagement, fostering strong relationships with staff, implementing strategic development plans and creating meaningful opportunities for volunteers and will play a crucial part in enriching the services we provide and enhancing the overall patient experience within our communities.
Main duties of the job
The main duties of the Volunteer Manager include:
- Developing a long-term vision for volunteer engagement across the organisation
- Contribute to and deliver the Volunteer Strategy
- Develop and implement comprehensive communication strategies across the organisation
- Design and deliver induction, training and mentorship programs to maximise volunteer engagement
- Monitor volunteer attendance and maintain quality experiences
- Co-ordinate cross functional teams to optimise volunteer engagement
- Develop partnerships with external organisations and manage strategic relationships
- Manage volunteer budgets and expenses
Working for our organisation
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
Vision: Transforming Lives
Values: Care, Innovation and Compassion
Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men’s Networks.
We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.
Detailed job description and main responsibilities
This newly established role is responsible for enhancing and expanding Provide's volunteering initiatives.
This includes significantly growing volunteer engagement, fostering strong relationships with staff, implementing strategic development plans and creating meaningful opportunities for volunteers and will play a crucial part in enriching the services we provide and enhancing the overall patient experience within our communities.
The job description is attached for a full list of responsibilities for this role.
Person specification
Qualifications
Essential criteria
- Educated to degree level or equivalent level of experience and knowledge
- Evidence of CPD
Desirable criteria
- Business development and project management qualifications
Experience
Essential criteria
- Proven experience in volunteer management
- Strong leadership and management capabilities
- Excellent communication and people skills
- Problem-solving and conflict resolution abilities
Desirable criteria
- Previous NHS or healthcare sector experience
- Knowledge of volunteer sector best practices
Skills
Essential criteria
- Ability to understand, disseminate and present complex information verbally, in writing and reports
- Ability to engage and influence stakeholders and service users at various levels of the organisation, developing strong working relationships quickly
- Negotiate and influence with confidence, tact and diplomacy
- Manage multiple tasks and projects where there may be competing priorities
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Liz Willis
- Job title
- Director - Talent and Learning
- Email address
- [email protected]
- Telephone number
- 0300 303 9950
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