Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- 12 months (Fixed Term / Secondment until 31/03/26)
- Hours
- Full time
- Part time
- Job ref
- 364-A-8831
- Employer
- Essex Partnership University NHS Foundation Trust
- Employer type
- NHS
- Site
- Epping Forest Unit
- Town
- Epping
- Salary
- £26,530 - £29,114 per annum, pro rata for part time, plus 5% HCA Allowance
- Salary period
- Yearly
- Closing
- 10/04/2025 23:59
Employer heading
Placement Administrator / Coordinator- TOCH
Band 4
About Us
EPUT provides community health, mental health and learning disability services to support more than 3.2 million people living across Bedfordshire, Essex and Suffolk. Also:
- We are among the largest employers in the in the East of England region, with more than 10,000 staff working across more than 200 sites.
- We run the COVID-19 vaccination programme across mid and south Essex and Suffolk and north east Essex.
EPUT was formed on 1 April 2017 following the merger of North Essex Partnership University NHS Foundation Trust (NEP) and South Essex Partnership University NHS Foundation Trust (SEPT). A new leadership team was established at the Trust in 2020.
Our vision and values
Our Vision
“To be the leading health and wellbeing service in the provision of mental health and community care”.
Our Purpose
“We care for people every day. What we do together, matters”.
Our Values
- We Care
- We Learn
- We Empower
Our strategic objectives
- We will deliver safe, high quality integrated care services.
- We will enable each other to be the best that we can.
- We will work together with our partners to make our services better.
- We will help our communities to thrive.
Our services
- Mental Health Services
- Community Health Services
- Learning Disabilities Services
- Social Care
Find out more about the services we offer in our service directory.
Job overview
An exciting opportunity has arisen to offer a fixed term / secondment one full time and one part time role as Placement Coordinator to support the Transfer of Care Hub based at St Margaret's Hospital in Epping.
This post is to work with a team of staff covering 7 day shift pattern with hours of work 08:00am-18:00pm. This is funded until 31 March 2026.
You will be part of a multidisciplinary team working to deliver the vision of the One Health and Care Partnership improving people’s outcomes and experience by navigating to services at the right time, in the right place.
Working collaboratively with Essex County Council Service Placement Team in sourcing placements or provision of care and with Clinical staff, Social Workers and Occupational Therapists to deliver bespoke intervention work including assessment of risk through direct work, within a quality assurance process.
Main duties of the job
To receive referrals by telephone or electronically which are recorded onto CCC digital patient tracker and EPR.
To perform the initial checks of the electronic referral for comprehensiveness and accuracy.
To gather a current holistic overview of the adults’ health and care journey. This will inform the decision making around the complexity and priority level of the referral.
Following an appraisal of the adult’s needs the referral will be directly referred to a service, or where there is any doubt surrounding next steps, you will escalate to the CCC Professional Lead to step in to make the decision.
To escalate issues related to actions which remain unresolved or complex to the Professional Lead in a timely manner.
Following each referral received, to update the EPR and patient tracker with all appropriate data relating to the adult to maintain a live overview of system capacity and adult transfers of care.
To provide up-to-date information to the triage team, professional lead and MDT team for any system escalation calls and provide updates to system partners when requested.
Working for our organisation
EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
- Season Ticket Loans
- NHS discounts for staff
- Excellent Training facilities and opportunities
- Buying and Selling annual leave scheme
- The opportunity to work bank shifts and expand knowledge and experience in other areas
- Salary Sacrifice schemes including lease cars and Cycle to Work
- Day One Flexible Employer
The Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment
Join our Staff bank
What is Staff Bank?
Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.
All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.
If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.
Detailed job description and main responsibilities
To receive referrals by telephone or electronically which are recorded onto CCC digital patient tracker and EPR.
To perform the initial checks of the electronic referral for comprehensiveness and accuracy.
To gather a current holistic overview of the adults’ health and care journey. This will inform the decision making around the complexity and priority level of the referral.
To ensure that general office duties are carried out, including the systematic filing of all general correspondence and patient documentation, photocopying and use of e-mail.
To undertake the allocation / prioritisation of daily support for the MDT team
Person specification
Essential
Essential criteria
- S1 experience
- Good level of IT skills
Desirable criteria
- achieved grade / experience
- proven experience
essential
Essential criteria
- Experience working with admin NHS service
Desirable criteria
- Administration skills
Team working
Essential criteria
- Experience of working in a team
Good knowldge of Community health service
Essential criteria
- Achieved grade / proven experience
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lisa Hunt
- Job title
- Head of Administration WECHS
- Email address
- [email protected]
- Telephone number
- 01992 938470
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