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Trosolwg o'r swydd

We are looking for a compassionate and professional individual to join our team as a Bereavement Officer.  You will play a crucial role in supporting bereaved families during a difficult time.

You will be the first point of call from relatives of the deceased and deal with enquiries in a sensitive, efficient and informative manner. You will provide a comprehensive and compassionate administration service for the bereaved family members or their representatives. To offer support and guidance to health care professions, external agencies and members of the public, to liaise with funeral directors, crematoriums, burial parks and registrars of deaths.  To assist and team work with the Medical Examiner Officers (MEO's) in their supportive role to the Medical Examiners, in dealing with both hospital and community deaths.

Prif ddyletswyddau'r swydd

To be a point of contact, liaise and advise relatives of deceased patients in matters of the death registration process. To be a point of contact for health care professionals, coroners, funeral homes and registration services. To meet with recently bereaved families where appropriate, offering support, advice and guidance towards the correct source of information in relation to all funeral needs and bereavement services. Supporting the Bereavement services manager and Senior MEO in providing a high quality bereavement service to the families on behalf of the Trust.  To carry out and ensure that all the necessary administration tasks including data logging of all the deceased patient details correctly collated and electronically stored on the hospital systems. 

Gweithio i'n sefydliad

Our Organisation  

The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop’s Stortford, and St Margaret’s Hospital in Epping. 

We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop’s Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire. 

Our Values 

The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences: 

Patient at heart – Always holding the patient and their wellbeing at the centre of our thoughts and efforts 
Everyday excellence – Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both 
Creative collaboration – Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care 

The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.