Job summary
Employer heading
Cancer Wellbeing Link Worker
NHS AfC: Band 3
We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.
Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits
Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole. The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Job overview
An exciting opportunity has arisen to become a Cancer Wellbeing Link Worker for ESNEFT, based at Ipswich Hospital. This post is part time 18.75 hours per week and you will be working as part of a job share. The Cancer Wellbeing & Information Centre is currently a Monday – Friday service, 8am – 4pm, there is an expectation that you will need to be available during these times. The current working pattern for this part of the job share will be Wednesday 12.15pm – 4pm, Thursday and Friday 8am – 4pm.
Would you like to work in a supportive team environment, where you can make a real difference to the lives of cancer patients and their families through the support and information you share with them?
We are looking for someone who enjoys helping others, has good listening skills, great organisation ability and experience of supporting people facing challenging situations.
Ideally, you will have experience of working within the NHS, and supporting patients both emotionally and practically, ensuring they receive local information and access to personalised care and wellbeing support.
You will also be a real team player who enjoys creating effective working relationships, through liaising regularly with the wider oncology teams within the hospital and services in the community.
Main duties of the job
- To be a point of contact for patients, carers and professionals visiting or calling the centre, to help them identify their wellbeing, information and support needs and work collaboratively as part of the team to meet their needs.
- To coordinate the programme of wellbeing support offered by the centre’s charitable fund, ensuring that patients and carers have accurate and relevant information to help them access the cancer wellbeing support that’s right for them
- To ensure a high standard of supportive service is equitably and consistently delivered on a daily basis daily through undertaking / delegating all required and activities required within the daily service response
- To support the development and integration of volunteers and students working within the cancer wellbeing centre team
- To deputise in the absence of the Deputy Centre Manager
- To assist with activity and patient experience data collation and evaluation of wellbeing offers
Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes
We are one of the largest NHS organisations in England, employing more than 12,000 staff
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Detailed job description and main responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person specification
Experience
Essential criteria
- Proven team / service coordinator experience
- Proven experience of working in a non-clinical support role within the NHS
- Proven experience of working with people in highly challenging and emotional situations
- Proven experience of identifying, supporting and meeting service user’s needs
- Use of Microsoft applications including office and excel
- Front-line contact with members of the public
Desirable criteria
- Experience of working within NHS cancer services
- NHS patient records experience
Qualifications
Essential criteria
- 5 GCSEs, grade C or above, including English & Maths
Desirable criteria
- Cancer awareness training
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Julie Finbow
- Job title
- Deputy Manager
- Email address
- [email protected]
- Telephone number
- 01473 715748
If you have problems applying, contact
- Address
-
Colchester General Hospital
- Telephone
- 07789651269
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