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Job summary

Main area
Administration
Grade
NHS AfC: Band 3
Contract
9 months (Fixed Term/Secondment)
Hours
Part time - 27 hours per week
Job ref
432-HR1779-22
Employer
East Suffolk and North Essex NHS Foundation Trust
Employer type
NHS
Site
Ipswich Hospital
Town
Ipswich
Salary
£22,816 - £24,336 pro rata
Salary period
Yearly
Closing
30/07/2024 23:59

Employer heading

East Suffolk and North Essex NHS Foundation Trust logo

Support Secretary - Urology

NHS AfC: Band 3

We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.

Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits

Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole.  The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

 

Job overview

An exciting opportunity has arisen for a highly motivated Medical Secretary within the Urology department based at Ipswich Hospital.

This post is part time 27 hours.

This is a key role for the division. We are looking for a dynamic, flexible and enthusiastic team player to integrate with the current team and provide an efficient and effective secretarial and administrative support to the clinicians, patients & other team members.

The ideal candidate will have attention to detail, have excellent communication skills and the ability to prioritise and plan. You must be able to work using your own initiative and be flexible to work where the need is greatest.

Main duties of the job

In this role you will provide efficient and pro-active secretarial and admin support to the large team of busy consultants and other team members.

You will be the first contact for patients and queries on behalf of the Consultants and Department. You will work as part of a team, supporting other team members and covering when required.

Skills required for the post include: good typing and audio skills, the ability to prioritise tasks, effective time management skills, good IT and secretarial skills, good communication, interpersonal and organisation skills, and a good team member.

Working for our organisation

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes. 

We are the largest NHS organisation in East Anglia, employing more than 12,000 staff. 

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. 

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. 

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.   

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients. 

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.   

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A 

Detailed job description and main responsibilities

For full details of the responsibilities and duties of this role please see the attached job description. 

Person specification

Qualifications

Essential criteria
  • Minimum 5 GSCEs and graded C or above in Maths and English
  • NVQ level 3 in administration/secretarial or equivalent experience

Experience

Essential criteria
  • Proven previous experience as an administrator
  • Understand requirements of strict confidentiality
  • IT skills – Microsoft packages including Word/Excel/Outlook
  • Excellent administrative skills
Desirable criteria
  • Knowledge/Experience of Hospital setting
  • Knowledge/Experience of Lorenzo, Evolve and Bighand systems

Knowledge

Essential criteria
  • Confidentiality and Data Protection
  • Customer service
Desirable criteria
  • NHS Knowledge of relevant work area

Employer certification / accreditation badges

No smoking policyMenopause Friendly EmployerPositive about disabled peopleAge positiveInvestors in PeopleArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Pastoral CareDisability confident committedStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthHappy to Talk Flexible Working

Documents to download

Apply online now

Further details / informal visits contact

Name
Melissa Ansell
Job title
General Manager for Urology & Vascular
Email address
[email protected]
Additional information

 

 

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