Job summary
- Main area
- SME
- Grade
- Band 3
- Contract
- 2 years (Fixed Term)
- Hours
- Full time
- Flexible working
- Home or remote working
- Job ref
- 390-NOVA-SO-0015
- Employer
- Mid and South Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Southend
- Town
- Southend
- Salary
- £24,071 Per Annum (Pro rata for part time)
- Salary period
- Yearly
- Closing
- 08/05/2025 23:59
Employer heading

EPR EPMA SME Assistant
Band 3
Mid and South Essex NHS Foundation Trust is now one of the largest trusts in the country, serving a population of 1.2 million people comprising acute hospital sites at Broomfield in Chelmsford, Basildon and Southend.
We are a well-led, high-performing and innovative organisation determined to provide the best health care services for our local population and working in the best interests of the people we serve.
Job overview
The Programme
EPUT and MSEFT are embarking on the implementation of a UK first of type Unified Electronic Patient Record (UEPR) system that spans Acute, Mental Health and Community services. The new system will be delivered through the Nova Programme, alongside our commercial partners for this significant transformative journey.
At the heart of our ambitious programme is a commitment to people – our patients, our staff and our community. We believe that the key to successful innovation lies in fostering a supportive, inclusive culture that values every individual’s contribution.
We have exciting opportunities to join the Nova programme in the role of SME Assistant and to be part of our mission and successful delivery of the programme.
Main duties of the job
JOB SUMMARY
Mid and South Essex NHS Foundation Trust (MSEFT) provides services to the residents of Southend, Basildon, and Chelmsford. It was formed in April 2020 by the merger of Southend University Hospital NHS Foundation Trust, Mid Essex Hospital Services NHS Trust, and Basildon & Thurrock University Hospitals NHS Foundation Trust.
Essex Partnership University NHS Foundation Trust (EPUT) provides community health, mental health and learning disability services to support more 3.2 million people living across Bedfordshire, Essex, and Suffolk.
EPUT was formed on 1 April 2017 following the merger of North Essex Partnership University NHS Foundation Trust (NEP) and South Essex Partnership University NHS Foundation Trust (SEPT).
EPUT and MSEFT are embarking on a UK first of type EPR for a single system that spans Acute, Mental Health and Community health services. We have singed a contract with Oracle Health to implement the Cerner solution and are excited to offer this role to an experienced SME Assistant to support us in delivering the programme.
Working for our organisation
With a workforce of approximately 15,000 staff, we can now do more and go further in delivering health services to our local communities.
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
Patients will experience improved care as well as fewer delays and cancellations. We are able to provide more once-in-a-lifetime specialist care region-wide. With our new trust size will come more opportunities for development, research, networking and innovation.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Detailed job description and main responsibilities
- Communication
· To establish a professional working relationship with all necessary stakeholders linking to the Pharmacy Digital Systems.
· Able to provide clear communication between multiple teams including external supplier, clinical staff and pharmacy.
· Ability to adapt your communication style to suit the audience.
- Analytical and Planning
· To assist in the planning of downtime for Clock-Change and Upgrades.
· Analyse any patterns for problems or queries to escalate to seniors within the department
- Clinical Duties
- N/A
- Policy and Service Development
· To ensure policies and procedures are continually adhered to in relation to EPMA.
· To follow standard operating procedures at all times and undertake reviews as assigned by line-manager
- Financial and Physical Resources
· To keep inventory and stock of any resources that are needed for the service with particular attention on disaster recovery resources
· To proactively identify areas of potential cost savings.
- Staff Management
· Be a point of expertise for all junior staff.
Person specification
Qualifications
Essential criteria
- English GCSE (or equivalent) grade C and above (or equivalent)
Knowledge
Essential criteria
- Knowledge of pharmacy computer systems.
- Good knowledge of Microsoft applications
- Broad, general experience across a range of specialities/areas of work.
Desirable criteria
- Able to communicate and influence staff at all levels.
- Reliable, polite, and approachable
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Chris Germain
- Job title
- NOVA Recruitment Advisor
- Email address
- [email protected]
- Telephone number
- 01702435555
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