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Job overview

An exciting new planner role to join our developing and innovative Home First and Reablement service. Are you enthusiastic and motivated who thrives in a fast-paced and proactive team working environment? If so we look forward to hearing from you.

This is an exciting new role to support people to live their best life possible. Working directly alongside the Co-ordinators managing the case load of the service in the Locality. You will ensure that all visit plans are built on to the system and scheduled. Proactively update and maintain schedules of visits to patients to optimise the number of active cases.

You will provide an efficient, comprehensive clerical service for the Home First & Reablement team to ensure safe and efficient service delivery across the service area. You will ensure capacity is flexibly and efficiently used to ensure workloads are fully operational to meet the needs of the people being supported by the Home First and Reablement service, promoting a maximum level of service level function at all times. 

You will support the wider Integrated Community Teams (ICTs) to help meet the needs of patients, members of the MDT and members of the public.

The Reablement and Home First Team provide vital short-term services to people by helping them to regain or attain as much independence as they can in their own homes. 

Main duties of the job

Responsible for the timely and accurate uploading and inputting new cases on to the clinical system. Working directly with the Locality Lead and co-ordinators in planning resource in terms of staff capacity to meet the demands of the service. This will require a flexible and proactive approach to ensure delivery meets the challenging and changing demand. 

To provide a comprehensive and effective service which supports the safe delivery of the Home First and Reablement service. 

Acting as a key member of the team, the post holder works on their own initiative to maximise service capacity. 

As lead be responsible for proactively managing demand of the service to effect flow and service delivery. 

Liaising proactively with the Co-ordinators, Lead and Therapists to realise capacity and respond in the fast-paced service.

Provide complex and sensitive advice to the service lead regarding flow, demand and capacity

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Working for our organisation

We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust. 

The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust.  For the 2023 survey just over 2800 colleagues gave us their views (58.5%).   It was great to see from the results that colleagues are saying that:

• 89.7% believe they are making a positive difference to patients/service users; 
• 73.3% would recommend the organisation as a place to work; 
• 82.4% agree that care of patients and service users is the organisations priority;
• 76.7% would be happy with the standard of care for a friend or relative     

Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.