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Job overview

3x Fixed term contract for 12 months

Do you have an NVQ level 3 or equivalent experience within a Health or Social care setting?   Have you thought about a career in assistive technology?  If you are looking to expand your skills and make a difference helping vulnerable adults remain living safely within their own home then this is the perfect opportunity for you.  

An exciting opportunity has arisen for an individual to join our team as a Telecare Assessor on a one-year fixed term contract.  The successful candidate will develop an enhanced skill set that is transferable throughout the NHS and other public sector roles within a Health and Social Care setting.  Full training and regular supervision will be provided.  This position is being offered on a fixed term / temporary basis, but there may be scope for this role to become permanent.

This is a very rewarding role, the post holder will feel a great sense of job satisfaction as our equipment supports vulnerable adults to remain living safely and independently in their own home, enabling individuals to have more choice and control of their lives.  

The role requires travel throughout the County, visiting vulnerable adults with varying disabilities and needs. Therefore, access to a vehicle will be essential for this role.

*Internal applicants who wish to be considered for a secondment opportunity should discuss with their line manager the suitability of a possible secondment*

Main duties of the job

The successful candidate will be responsible for assessing individual needs by visiting individuals in their own homes, hospital, or other care environments and will be expected to effectively manage their own diverse caseload. The post holder will prescribe Telecare Technology solutions and look at situations holistically and refer onto other services, where needed. This will offer a great insight into the tech world that we are entering and see how technical solutions can help support those with Health and Social Care needs.

The Specialist Telecare Assessor is responsible for the assessment, review and re-assessment of assistive technology packages, including basic installation of Telecare devices / sensors.

The post holder will use their practical and technical skills to problem solve, evaluate and alter Telecare care plans within set eligibility criteria. They will also install and fault find on basic Telecare equipment over the telephone and within a person’s home.

The ideal candidate will be a team player, will be prepared to work hard, display a positive & caring attitude, understand a range of health conditions, and be able to effectively communicate with both service users, their family and other health & social care professionals. 

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Working for our organisation

We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust. 

The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust.  For the 2023 survey just over 2800 colleagues gave us their views (58.5%).   It was great to see from the results that colleagues are saying that:

• 89.7% believe they are making a positive difference to patients/service users; 
• 73.3% would recommend the organisation as a place to work; 
• 82.4% agree that care of patients and service users is the organisations priority;
• 76.7% would be happy with the standard of care for a friend or relative     

Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.