Job summary
- Main area
- Urology
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 318-25-T0040
- Employer
- Gloucestershire Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Cheltenham General Hospital
- Town
- Cheltenham
- Salary
- £29,970 - £36,483 per annum
- Salary period
- Yearly
- Closing
- 28/01/2025 23:59
Employer heading
Lead Coordinator, Band 5- Urology
Band 5
Join us at an exciting time for Gloucestershire Hospitals NHS Foundation Trust! We have an ambitious plan for our journey to Outstanding and are looking for aspirational, committed individuals to join us, making a real difference to both staff and patients.
As a former winner of England for excellence award: Tourism destination of the year, the beautiful city of Gloucester and the scenic regency spa town of Cheltenham are fantastic places to work and live.
As a hospital Trust we are currently involved in over 100 clinical trials and studies, whilst also providing acute elective and specialist services to a population of over 620,000.
By joining Gloucestershire Hospitals NHS Foundation Trust new colleagues can look forward to a warm welcome and a future full of opportunities and support.
Job overview
Due to promotion an opportunity has arisen to recruit both a Urology Lead Coordinator and a Vascular Lead Coordinator within the Urology, Breast and Vascular Service line at Gloucestershire Hospitals NHS Foundation Trust. Our departments department requires a flexible and competent manager to oversee the management of medical secretaries whilst overseeing the timetable and liaising with consultants and nurses to increase our capacity and productivity.
Main duties of the job
This role is to support the medical secretarial team and support the General Manager and Deputy General Manager to deliver Trust Objectives such as waiting list initiatives and clinic utilisation.
Experience in working in the NHS environment is essential in this role to hit the ground running in this exciting role helping support the operational delivery and success of the departments within the Trust.
The Trust aspires to deliver outstanding patient care for the population of Gloucestershire and you would play an important part in delivering our vision of being a world class service.
Working for our organisation
We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.
With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.
Detailed job description and main responsibilities
- Ensure efficient and effective management of medical secretarial services within the Directorate. Providing leadership and day to day support to the secretarial team.
- Develop and lead local induction/on-going training programme for medical secretarial staff in conjunction with Trak/IMT.
- Support Deputy General Manager and Assistant General Manager to deliver Trust objectives eg waiting list initiatives, clinic utilisation.
- Responsible for leading modernisation initiatives with secretarial staff to achieve continuous improvement in service provision.
- Organisational management of medical leave
A significant level of liaison with different departments is required and the successful candidate needs to have highly developed diplomatic and influencing skills. Attention to detail, excellent communication and organisational skills are key components to the position. Knowledge of medical terminology especially relating to cancer is essential. Previous Urological knowledge and experience would be an advantage
Person specification
Qualifications
Essential criteria
- 5 GCSEs including a C or above in Maths & English
Desirable criteria
- Leadership Course
Experience
Essential criteria
- Experience working as team leader or supervisor within the NHS
- IT skills, including Microsoft Office applications, Outlook, Patient Access Systems (EPR/TrakCare), ESR
- Awareness of national and local waiting time targets and data quality issues
- Effective organisational skills including a high level of accuracy
Desirable criteria
- Experience of training individuals
Knowledge/ Skills
Essential criteria
- Excellent prioritisation skills
- Able to work under pressure to meet deadlines
- Excellent communication, responsiveness, interpersonal, negotiating and influencing skills, both written and verbal to lead and support staff through change processes
- Ability to make independent decisions using own initiative in a fact paced environment
- Confident in conflict management and resolution
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Sarah White
- Job title
- Deputy General Manager
- Email address
- [email protected]
- Telephone number
- 07966 243 072
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