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Job summary

Main area
Administration and Reception
Grade
Apprenticeship
Contract
Apprenticeship: 19 months
Hours
Full time - 37.5 hours per week
Job ref
327-24-1112
Employer
Gloucestershire Health and Care NHS Foundation Trust
Employer type
NHS
Site
NHS Training Hub, Invista
Town
Gloucester
Salary
£12,514 per annum for the first 12 months and then National Minimum Wage
Salary period
Yearly
Closing
06/01/2025 23:59
Interview date
15/01/2025

Employer heading

Gloucestershire Health and Care NHS Foundation Trust logo

Apprentice Administrator

Apprenticeship

We love what we do and we think you will, too!

At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county. 

We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding careWe put people at the heart of our services, focusing on personalised care by asking ‘what matters to you’.

We’re passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.

Our application process aims to understand each candidates knowledge, skills and experience.  We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.

It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC.  We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .

 

Job overview

1x fixed term apprenticeship contract for 19 months

Are you looking to build a long-term career and gain qualifications while making a difference? Then look no further!

We are looking for the next rising star to develop their skills and work within our Training Administration Team.  

If you are organised, a team player, enthusiastic and willing to learn, then we want you to be part of our admin team.  

Our friendly team are based at our NHS Training Hub, Invista, Brockwoth. You will work supporting the training admin team to provide key administrative support.

Alongside this full-time administrative role you will be enrolled onto the Business Apprenticeship Programme and will be expected to study and complete assignments to achieve a recognised Level 3 Business Administration qualification. The apprenticeship will include the expectation to complete the Level 3 Business Administration Apprenticeship within a 19 month timeframe which includes an end point assessment.

Your salary will be £12,514 per year. After 12 months, the salary will increase to national minimum wage. The opportunities to upskill will continue as further higher-level apprenticeships are available upon completion of the Level 3 Business Admin apprenticeship for suitable candidates.

Main duties of the job

The successful candidate will provide important administrative support to the training admin team and you will need to maintain and demonstrate Trust Values throughout all aspects of their work. You will be expected to work as part of a team delivering an effective service to ensure that services meet the operational needs.

Are you..

  • ·         Friendly and Enthusiastic 
  • ·         A Team player
  • ·         Hard working
  • ·         Proactive
  • ·         Organised
  • ·         Successful at working collaboratively
  • ·         Able to prioritise to work towards deadlines.

If you have a ‘can do’ attitude, and enjoy building good working relationships, we welcome your application.

Working for our organisation

We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust. 

The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust.  For the 2023 survey just over 2800 colleagues gave us their views (58.5%).   It was great to see from the results that colleagues are saying that:

  • 89.7% believe they are making a positive difference to patients/service users; 
  • 73.3% would recommend the organisation as a place to work; 
  • 82.4% agree that care of patients and service users is the organisations priority;
  • 76.7% would be happy with the standard of care for a friend or relative     

Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.

Detailed job description and main responsibilities

Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs.  Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our people’s skills and experience to deliver the best possible patient care.  So we want to know What Matters to You and that you will share our values and join us on this very important journey.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Please refer to the Additional Information attachment before submitting your application.

Person specification

Qualifications

Desirable criteria
  • GCSE level grade C education or equivalent

Personal skills abilities and attributes

Essential criteria
  • Ability to work on own initiative, independently and as part of a team
  • Communication skills: verbal, in writing and including the use of IT skills with basic
Desirable criteria
  • Good organisational skills
  • Ability to prioritise and plan workload and meet tight deadlines

Personal skills abilities and attributes

Essential criteria
  • Commitment to Business Administration Apprenticeship

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderImproving working livesCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Pastoral CareStep into healthNational Preceptorship for Nursing Quality Mark

Documents to download

Apply online now

Further details / informal visits contact

Name
Rob Thornton
Job title
Learning and Development Helpdesk Manager
Email address
[email protected]
Telephone number
0300 421 8104
Additional information

If you would like to discuss the apprenticeship in more detail, please contact Kelsie Finch - Apprenticeship and Widening Participation Facilitator 

[email protected] / 0300 421 8216 

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