Job summary
- Main area
- Administration Services
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job share
- Flexible working
- Home or remote working
- Job ref
- 327-24-606
- Employer
- Gloucestershire Health and Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Pullman Place, Colliers Court, Leckhampton Lodge, or Weavers Croft, with flexibility to cover Trust sites as required.
- Town
- Gloucester
- Salary
- £25,147 - £27,596 per annum, pro rata
- Salary period
- Yearly
- Closing
- 21/07/2024 23:59
Employer heading
LCP Co-Ordinator
Band 4
We love what we do and we think you will, too!
At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county.
We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care. We put people at the heart of our services, focusing on personalised care by asking ‘what matters to you’.
We’re passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.
Job overview
Do you enjoy a fast-paced environment, variety of tasks, and have the ability to remain calm, focused and organised?
We have a number of exciting new administrative roles to support the development of the Community Mental Health Team Transformation Programme and we are looking to recruit motivated and enthusiastic individuals to support the Locality Community Partnership (LCP) delivery. The role will be allocated a base dependant on the locality but there will be opportunities to travel across Trust sites to support your Managers in meetings. Key responsibilities will include: preparing for and organising meetings including minute-taking and typing up of notes; providing support, producing data reports; maintaining efficient systems including the development of new where currently none exist; as well as implementing processes to support the needs of the Team.
The successful candidates will provide a high level confidential administrative support to the newly formed Locality Community Partnership (LCP), the Clinical Leads and team in the selected Locality. The role needs someone who can be extremely well organised, flexible, able to manage and prioritise their own workload, and able to act independently to action work to meet deadlines.
Main duties of the job
The post holder, alongside the clinical lead and navigator posts, will work collaboratively across GHC, the VCSE sector and primary care to work with individuals who have a serious mental illness (SMI). The Community Locality Partnership (LCP) meetings aim to improve connectivity between mental health, third sector services and primary care to bring together key partners to plan and deliver collaborative care for people with mental health complexities. Good customer service skills are essential as you will be communicating with internal and external professionals at all levels, as well as service-users.
This is an exciting opportunity to transfer your skills by working with new teams across the trust, with partnership organisations including the Voluntary care sector.
Working for our organisation
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.
The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
- 89.7% believe they are making a positive difference to patients/service users;
- 73.3% would recommend the organisation as a place to work;
- 82.4% agree that care of patients and service users is the organisations priority;
- 76.7% would be happy with the standard of care for a friend or relative
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.
Detailed job description and main responsibilities
You will liaise with key partners in GHC, Primary Care and VCSE partners to organise and support the delivery of the weekly Locality Community Partnership (LCP) meetings.
- To provide a full confidential, administrative and secretarial service to the Locality Community Partnership Team.
- To work as a member of the administration team to ensure service delivery and adequate administration cover is provided.
- To project the professional image of the business through demonstrating excellent customer care in all activities
- To adopt a constantly flexible approach to ensure that all team objectives are completed efficiently and within given timescales
- To maintain confidentiality at all times
Person specification
Qualifications
Essential criteria
- GCSE level grade C education or equivalent Good literacy and numeracy skills
- NVQ Level 3 Administration / RSA Level 3 or equivalent experience
Desirable criteria
- Audio Typing
Experience
Essential criteria
- Experience of unsupervised administrative work in a busy office environment
- Previous experience of using software packages such as Microsoft Office i.e. Word, Excel, PowerPoint, Outlook to a high level.
- Minute-taking
- Experience of maintaining a comprehensive, logical computerised filing system/ spreadsheets
- Experience of using customer/patient information system
Desirable criteria
- Previous experience of working within mental health
- Experience in information analysis and provision of statistical reports
Personal Skills Abilities and Attributes
Essential criteria
- Excellent interpersonal skills
- Ability to communicate effectively in both verbal and written formv
- Good organisation and time-management skills
- Willingness to support small-scale projects if required
- Able to work on own initiative
Desirable criteria
- Willing to learn new skills and embrace modernisation/ change
Other requirements
Essential criteria
- Ability to travel around the locality as requested, independently and efficiently.
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Michelle Bevan
- Job title
- Locality Support Services Manager
- Email address
- [email protected]
- Telephone number
- 07977071027
- Additional information
Or contact Caroline Andrews, LCP Clinical Lead on 07974 103613
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