Job overview

*The post has a hybrid working model between the post holder's home and our office based in Gloucester, with a minimum of 2 days per month in the office.*

We are looking for a highly talented individual to work within the Business Intelligence Team at Gloucestershire Health and Care NHS Foundation Trust and to support with Business Partnering our operational services.

The post will contribute to the delivery of the team objectives by producing timely presentation of information, completion of reports in an accurate and concise format and monitoring of performance against local and national targets for services being delivered by Gloucestershire Health and Care NHS Foundation Trust.

To use a variety of data and analytical skills including data collection techniques, data manipulation, data interpretation and an ability to utilise the appropriate methods of statistical analysis.

To proactively promote the use of information.

Main duties of the job

• Communicate complex reports to non-statisticians, explaining the detail and methodology in an easy to understand manner and using effective visualisations. 
• Communication skills will also be needed to be able to explain conflicting information which may at times be challenging and contentious with significant organisational impact, or impact on service delivery.
• To challenge assumptions as appropriate.
• Maintaining confidentiality of all person patient identifiable data (both patients and staff) in the day to day working environment.
• Identify problems and inconsistencies within complex datasets, and identify and propose solutions.

• Compare Trust data quality with available benchmarks and external organisations, identifying areas of good practice or where there is potential for improvement. 
• Working closely with Operations teams, Clinical Systems team and Data Warehouse team, co-ordinating work as required to ensure key priorities and deadlines are delivered across the organisation.
• Build and maintain good working relationships across the Trust, with internal and external stakeholders.
• Line management responsibilities to include managing day to day tasks
• Excellent planning and organisational skills are required to ensure deadlines are achieved and balance key deliverables which may at times be conflicting. 
• Ensuring all processes and procedures are fully documented.

Working for our organisation

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us.  In the latest staff survey, 61% of colleagues gave us their views.  It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.

 This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement.  However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.