Job summary
Employer heading
Patient Safety & Quality Coordinator, Band 5
Band 5
Join us at an exciting time for Gloucestershire Hospitals NHS Foundation Trust! We have an ambitious plan for our journey to Outstanding and are looking for aspirational, committed individuals to join us, making a real difference to both staff and patients.
As a former winner of England for excellence award: Tourism destination of the year, the beautiful city of Gloucester and the scenic regency spa town of Cheltenham are fantastic places to work and live.
As a hospital Trust we are currently involved in over 100 clinical trials and studies, whilst also providing acute elective and specialist services to a population of over 620,000.
By joining Gloucestershire Hospitals NHS Foundation Trust new colleagues can look forward to a warm welcome and a future full of opportunities and support.
Job overview
Patient Safety & Quality Coordinator, Band 5 (22.5 hours a week)
This role will play an integral part in coordinating and supporting the embedding of the Patient Safety Incident Response Framework (PSIRF), with a particular focus on coordinating Quality Summits and the resulting programmes of improvement, local safety priority improvement programmes and PSIRF training requirements. The role will also support the corporate division in the delivery of the Trust’s patient safety objectives and related projects.
Secondment also considered
Main duties of the job
- To coordinate and document the Quality Summit process in accordance with the Trust Patient Safety Incident Response Plan and Policy
- To support the coordination and implementation of patient safety improvement collaboratives.
- To support the delivery or the Trust’s local patient safety priorities.
- To coordinate the training elements of PSIRF
- To support the Patient Safety and Quality Team with the coordination, development and delivery of patient safety related projects
Working for our organisation
The patient safety and quality team works centrally within the Trust, whilst supporting the application of safety and quality processes at a Divisional level. The team are passionate about the work that they do and strive to make a difference to the safety and quality of care that is provided to our patients. Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.
Detailed job description and main responsibilities
- Coordinating, tracking and documenting the progress of Quality Summits. This will include: recording risks to progress, coordinating the planning and preparation of workshops and ensuring stakeholders are identified and invited. Duties will also include preparing the materials required to support the summit and capturing and sharing the outputs and next steps.
- Working with the Patient Safety & Quality Improvement Team in the development and implementation of improvement plans and collaboratives, coordinating and documenting their progress.
- Collecting data to monitor the impact of the transition to PSIRF and the progress of improvement programmes, safety priorities and quality summits.
- Administrating and coordinating the safety improvement collaboratives and seeking out opportunities for sharing the outputs and celebrating the achievements.
- Liaising with the communications team to create and maintain a programme of safety communications and campaigns that regularly share details of the improvement programmes and feedback on safety initiatives. Utilising social media to share and promote the opportunities and activities on offer.
- Coordinating the implementation of corporate safety actions and improvements, resulting from learning responses and other data sources.
- Coordinating project meetings, updating action logs, creating agendas and compiling documentation and reports.
-Tracking, recording and promoting the completion of PSIRF related training requirements. Quality checking training records and producing reports on progress. Duties may also include organising and coordinating external training providers.
- Horizon scanning and researching developments in national guidance and best practice and learning from other Trusts. Compiling information into reports and working documents.
For more information please contact by email initially, due to remote working
Person specification
Qualifications
Essential criteria
- Educated to degree level (or equivalent experience)
- Evidence of ongoing professional development
Desirable criteria
- Qualification in patient safety / quality or a related field
Experience
Essential criteria
- Experience of planning, supporting and coordinating projects
- Experience of coordinating meetings, agendas and action plans
- Experience in an administrative or support role
Desirable criteria
- Experience of patient safety or quality
- Previous clinical or NHS experience
- Experience of quality improvement tools and approaches
- Experience of planning, supporting and coordinating workshops
Knowledge, skills, abilities
Essential criteria
- Self-motivated and able to work autonomously, under their own initiative and prioritise workload .
- Confident in the use of information technology including common Microsoft office packages, with advanced excel, word and PowerPoint skills.
- Excellent proven organisational, administrative and planning skills, including documentation and information compilation
- Good verbal and written communication skills
- Interpersonal skills, with the ability to operate across multi-disciplinary teams
- Consistently meets deadlines and allocated timescales
- Has the confidence and ability to engage with a wide range of professional and non-professional staff at all levels
- Tenacity to pursue goals energetically and succeed despite resistance
Desirable criteria
- Knowledge of the national patient safety strategy and the patient safety incident response framework
- Understanding of Human Factors
- Knowledge of quality improvement
Documents to download
Further details / informal visits contact
- Name
- Jacqueline Birch
- Job title
- Patient Safety & Quality Improvement Manager
- Email address
- [email protected]
- Additional information
Please contact by email initially, due to remote working
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