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Job summary

Main area
General Outpatients
Grade
Band 3
Contract
Fixed term: 12 months (31st March will be the end date)
Hours
Full time - 37.5 hours per week (Rotational cross site basis)
Job ref
318-25-T0015
Employer
Gloucestershire Hospitals NHS Foundation Trust
Employer type
NHS
Site
Community Diagnostic Centre
Town
Gloucester & Cheltenham
Salary
£24,071 - £25,674 per annum
Salary period
Yearly
Closing
02/02/2025 23:59
Interview date
10/02/2025

Employer heading

Gloucestershire Hospitals NHS Foundation Trust logo

Clinical Healthcare Support Worker, Band 3-General Outpatients

Band 3

Join us at an exciting time for Gloucestershire Hospitals NHS Foundation Trust! We have an ambitious plan for our journey to Outstanding and are looking for aspirational, committed individuals to join us, making a real difference to both staff and patients.

As a former winner of England for excellence award: Tourism destination of the year, the beautiful city of Gloucester and the scenic regency spa town of Cheltenham are fantastic places to work and live.

As a hospital Trust we are currently involved in over 100 clinical trials and studies, whilst also providing acute elective and specialist services to a population of over 620,000.

By joining Gloucestershire Hospitals NHS Foundation Trust new colleagues can look forward to a warm welcome and a future full of opportunities and support.

 

Job overview

An exciting opportunity has arisen for enthusiastic outpatient HCA[s] to join our existing teams within General Outpatients [GOPD] at CDC.  We are looking for HCA’s who as well as having good organisational and people skills and possess a variety of nursing skills.

We are a dedicated and supportive team that provides treatment and care to a wide variety of patients.  Our departments are busy, unpredictable environments, where we care for patients attending appointments for a host of different specialties including dermatology, Gynaecology, Rheumatology, Urology, Cardiology, Neurology and many more.  A new Community Diagnostic Centre [CDC] has also opened where we host further GOPD clinics for our patients.

Our departments are open Monday to Friday 8am- 6pm.  The successful candidate[s] will be expected to work fully rotational across our GOPD sites at Gloucester, Cheltenham and our new Community Diagnostic Centre in Gloucester Quays.  (Hospital transport bus available with Park and Ride facilities in Cheltenham). 

Expected Interview Date: 10th February 2025.

Main duties of the job

To work as part of the outpatient’s clinical team assisting in the delivery of high-quality services under the supervision of qualified staff.  To support all staff with day to day running of services undertaken at Gloucestershire Hospitals NHS Foundation trust. 

To work well with people at all levels and effectively as a team member. To undertake link roles which will assist in the smooth running of the department.  Ability to provide a variety of nursing and personal care and contribute to a safe and welcoming environment for staff, patients and visitors. To communicate effectively, especially where patient ability to do so maybe compromised and chaperone where required. To contribute towards a forward thinking, compassionate and inclusive workforce that focuses on an engaging team approach.

 

Working for our organisation

We are seeking highly compassionate and enthusiastic HCA’s who possess good communication and people skills to help us continue to deliver outstanding care to our patients.  We are an experienced team who care deeply about our patients and their hospital experience[s] with us. 

The successful candidate[s] will be required to work fully rotational across both sites at Gloucester, Cheltenham and our new Community Diagnostic Centre in Gloucester Quays (Hospital transport bus available with Park and ride facilities in Cheltenham).  We actively encourage and support appropriate staff development within their role[s].

Our departments are open Monday to Friday 8am- 6pm (with occasional late finishes).  

Detailed job description and main responsibilities

Please see the attached job description for more information on the main responsibilities for this vacancy. 

Person specification

Qualifications, Skills and Experience

Essential criteria
  • Care Certificate
  • Basic IT skills appropriate to role
  • Ability to work on own initiative at times
  • Ability to work well within a team environment, motivated and enthusiastic
  • Flexible approach to working
  • Good personal and communication skills.
  • GCSC maths and English, Grade C and above
Desirable criteria
  • Previous experience in OPD area desirable
  • Previous NHS Experience

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderImproving working livesWorkplace Wellbeing Charter LogoArmed Forces Covenant Gold Awardcorporate covenantStep into healthArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Ghayas Khan
Job title
General Manager OPD
Email address
[email protected]
Telephone number
0300 422 3905
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