Job summary
- Main area
- Medical Secretary
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week (Monday , Tuesday and Wednesday)
- Job ref
- 327-24-1070
- Employer
- Gloucestershire Health and Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Avon House
- Town
- Tewkesbury
- Salary
- £24,071 - £25,674 per annun (pro rata)
- Salary period
- Yearly
- Closing
- 29/11/2024 23:59
- Interview date
- 16/12/2024
Employer heading
Medical Secretary Assistant
Band 3
We love what we do and we think you will, too!
At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county.
We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care. We put people at the heart of our services, focusing on personalised care by asking ‘what matters to you’.
We’re passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.
Our application process aims to understand each candidates knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.
It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .
Job overview
We have an exciting opportunity for a part-time Medical Secretary Assistant post at Avon House, Tewkesbury. There are 2 Consultants in the Later Life team and the post entails supporting the Medical Secretary in providing a full secretarial service. The working hours are Monday, Tuesday and Wednesday .
You will ideally have secretarial experience and be accustomed to working in a high pressured yet friendly environment.
As a member of the secretarial team, you must possess an excellent work ethic with proven organisational and communication skills.
You will work as part of a committed supportive team and be able to deal confidently and professionally with colleagues, GP surgeries and patients, maintaining confidentiality at all times.
Main duties of the job
You should have a friendly, positive, problem solving approach, be self-motivated, willing to learn and enjoy using your own initiative, within the remit of the post. You will need to be an excellent team player with the ability to adapt to various tasks according to service needs. As well as good verbal, written and numerical skills, you must be able to prioritise and organise your own workload well, and be able to work effectively and efficiently.
You will be skilled in IT applications; including, Microsoft Outlook, Word and Excel and have excellent interpersonal and strong communications skills. You should be able to adapt to a busy changing environment and be able to work with people under pressure.
This post requires the post holder to be able to undertake all statutory and mandatory training and post holders must be able to undertake physical interventions. Fitness for physical intervention will be assessed by Occupational Health.
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Working for our organisation
We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.
The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
- 89.7% believe they are making a positive difference to patients/service users;
- 73.3% would recommend the organisation as a place to work;
- 82.4% agree that care of patients and service users is the organisations priority;
- 76.7% would be happy with the standard of care for a friend or relative
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.
Detailed job description and main responsibilities
- To work in close liaison with the PA/Medical Secretary to the Later Life Community Mental Health Consultant Team to provide a full confidential, administrative and secretarial service.
- To communicate effectively to ensure the smooth running of the service and patient care pathway.
- To project the professional image of the business through demonstrating excellent customer care in all activities.
- To adopt a constantly flexible approach to ensure that all Consultant team objectives are completed efficiently and within given timescales.
- To maintain confidentiality at all times.
Person specification
Other requirements
Essential criteria
- Ability to travel around the locality as requested, independently and efficiently.
- Able to attend and participate in all mandatory and statutory training events
QUALIFICATIONS
Essential criteria
- GCSE level education or equivalent (Literacy & Numeracy)
- OCR/RSA III, QCF/NVQ Level 2 Business Administration or equivalent.
Desirable criteria
- Shorthand or minute taking
- NVQ Level 3 in Admin or equivalent
LENGTH AND / OR NATURE OF EXPERIENCE
Essential criteria
- Proven experience of unsupervised administrative work in a busy office environment
- Previous experience of using software packages such as Microsoft Office i.e. Word, Excel, PowerPoint, Outlook
- Experience of using appropriate systems to collect, collate and report data in an accurate format (Microsoft Excel, Word, Powerpoint)
- Experience of Data Inputting and Retrieval
- Use of transcription machines for typing of dictation
- Experience of maintaining a comprehensive computerised filing system
- Arrange and co-ordinate meetings and distribution of papers.
- Accurate Message taking.
Desirable criteria
- Agenda, minute taking experience
Personal Skills Abilites and Attributes
Essential criteria
- Proactive approach - able to work on own initiative
- Ability to work effectively both autonomously and as part of a team
- Willingness to learn new skills and embrace modernisation
- Excellent interpersonal and communication skills
Employer certification / accreditation badges
.png "National Preceptorship for Nursing Quality Mark")
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Michelle Bevan
- Job title
- Locality Support Service Manager
- Email address
- [email protected]
- Telephone number
- 07977071027
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