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Job summary

Main area
Chief Operating Officer
Grade
ESP
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
050-COOBCU-0724
Employer
Betsi Cadwaladr University Health Board
Employer type
NHS
Site
Carlton Court
Town
St Asaph
Closing
18/08/2024 23:59

Employer heading

Betsi Cadwaladr University Health Board logo

Chief Operating Officer

ESP

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the  living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until  the annual pay uplift for 2024/25 is confirmed

 

Job overview

Are you a dynamic leader with a passion for healthcare excellence and a track record of delivery? Betsi Cadwaladr University Health Board (BCUHB) is seeking a strategic and results-driven professional to join the organisation as its Chief Operating Officer. BCUHB is one of the largest integrated health and social care organisations in the UK, serving the North Wales population spanning six counties. It provides a full range of primary, community, mental health, acute and specialist hospital services across 3 acute hospitals, 22 community hospitals and a network of health centres, clinics, community health team bases and mental health units. BCUHB also coordinates or provides the work of GP practices and the NHS services provided by dentists, opticians and pharmacists across the region.

As the Chief Operating Officer, you will play a pivotal role in shaping the future of healthcare delivery within the organisation. Reporting directly to the Chief Executive, you will be responsible for overseeing the operational aspects of the Health Board, ensuring the efficient and effective delivery of services across all hospital services, primary care and community services. The organisation has made significant progress operationally in the previous 12 months, under the leadership of new Chief Executive Carol Shillabeer and the Executive Team and seeks a Chief Operating Officer to help further drive improvements.

BCUHB therefore seeks a compassionate and proven Operations leader, who brings experience of operating at Board level, to help lead it through the next stages of its transformation journey. With a track record for service delivery excellence, you will be passionate about creating positive, inclusive and high-performing teams and culture.

Main duties of the job

The portfolio for this role comprises;

       Primary, community, acute and tertiary services

       Primary Care Academy (not PC Contracting)

       Integrate with Primary Care Development and Academy

       Integrated Health Communities (West, Central & East)

       Women's services

       Pan BCU services (e.g. Diagnostics)

Key Responsibilities include:

         Provide strategic leadership to operational teams, fostering a culture of innovation and continuous improvement.

         Collaborate with senior leaders to develop and implement operational plans aligned with organisational goals.

         Drive excellence in patient care, operational efficiency, and financial performance.

         Lead and inspire a diverse team of professionals, promoting a positive and inclusive working environment.

         Build strong relationships with stakeholders, including clinical teams, local authorities, and community partners.

Working for our organisation

Betsi Cadwaladr University Health Board (BCUHB) is the largest health organisation in Wales, with a budget of £2.1 billion and a workforce of over 21,000 staff. The Health Board provides primary, community, mental health and acute hospital services for the population of North Wales. 

BCUHB provides a full range of primary, community, mental health, acute and specialist hospital services across 3 acute hospitals, 22 community hospitals and a network of health centres, clinics, community health team bases and mental health units. BCUHB also coordinates or provides the work of GP practices and the NHS services provided by dental and orthodontic practices, optometry practices, opticians and pharmacies in North Wales.

 

The Health Board is an integrated health system which strives to excellent compassionate care delivered in partnership with the public and other statutory and third sector organisations. BCUHB has a developed relationship with the universities in North Wales and with the University of Bangor is seeking medical school status and operates in a research-rich learning culture.

 

Detailed job description and main responsibilities

BCUHB therefore seeks a compassionate and proven Operations leader, who brings experience of operating at Board level, to help lead it through the next stages of its transformation journey. With a track record for service delivery excellence, you will be passionate about creating positive, inclusive and high-performing teams and culture.

 

If you are ready to make a significant impact on the future of healthcare in North Wales and possess the skills and experience required for this role, please visit www.odgers.com/91919 to view further information and to apply.

Person specification

Qualifications

Essential criteria
  • Educated to a minimum of Masters Degree level or equivalent post graduate qualification or equivalent senior level experience
  • Evidence of Management and Leadership Development geared towards very senior posts
  • Evidence of and a demonstrable commitment to Continual Professional Development with an active and varied CPD portfolio

Experience

Essential criteria
  • Proven experience of working and contributing at a senior Board level.
  • Outstanding reputation and demonstrable successes at executive director/very senior level, with a proven track record of producing high quality results in the management and leadership of operations in a large and complex organisation, preferably within the NHS.
  • Experience of managing significant resources and budgets and a proven track record of delivering financial balance, sustainability and value for money.
  • Experience of operational and capacity planning to meet organisational performance targets.
Desirable criteria
  • Evidence of setting ambitious attainable targets and of leading and implementing innovative solutions, and complex change and modernisation programmes designed to improve quality and services within tight financial constraints.
  • Extensive experience working at a strategic level in a large complex organisation, preferably within the NHS and across whole healthcare systems.
  • Understanding of the NHS Wales’s strategic direction and use of this knowledge to develop and implement strategy and service developments.
  • In depth knowledge of key health policies, objectives and national operating framework.
  • Experience of developing and implementing corporate strategies with a track record of successes in delivering against national and local targets.

Personal Attributes and Abilities

Essential criteria
  • Commitment to the Health Board values; > We put patients first > We value and respect each other > We all work together as one team > We learn and innovate > We communicate openly and honestly
  • Commitment to public service values and system wise collaboration
  • Able to identify and manage critical issues and priorities
  • Strong analytical and critical reasoning skills
  • High level of managerial competency including ability to manage and lead a complex and dynamic professional environment
  • Proven influencing and negotiation skills, particularly across professional boundaries
  • Excellent leadership and influencing skills and demonstrable professional credibility
  • Strong commercial and business acumen, understanding the impact of operational efficiencies on overall revenue performance
  • Proven service improvement and modernisation skills (e.g. 6 Sigma, Lean etc.)
  • Programme and Project Management skills
  • Able to develop and maintain effective working relationships with professional groups and senior managers within the organisation and in other agencies
  • The energy, resilience, stamina and drive required of an Executive Director in a large University Health Board, with a proven ability to set and meet ambitious targets and monitor against targets.
  • Act in accordance with the Nolan Principles of Public Life
Desirable criteria
  • Extensive knowledge and understanding of the NHS, and politically astute, working effectively with key influencers to deliver across the whole healthcare system.
  • Able to recognise the wider interest groups and stakeholders within the UHB, and work sensitively to overcome their differing positions and interests.
  • Innovation and vision, including an ability to build organisational capabilities, establishing a clear strategic vision and direction and translating this into successful outcomes.
  • Intellectual flexibility, including the ability to understand both operational detail and wider strategic visions, and to articulate these to others; and the ability to cope with ambiguity and perform through uncertainty.

Employer certification / accreditation badges

Working ForwardApprenticeships logoDisability confident leaderStonewall Top 100Stop Smoking Wales is the NHS Smoking Cessation Service in WalesMindful employer.  Being positive about mental health.hyderus o ran anableddTime to changeStonewall Top 100 EmployersCore principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Jason Brannan
Job title
Deputy Director of People
Email address
[email protected]
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