Job summary
- Main area
- DDaT
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 891-CSU-7904SB
- Employer
- NHS South, Central and West Commissioning Support Unit
- Employer type
- NHS
- Site
- NHS SCW CSU
- Town
- Frimley
- Salary
- £26,530 - £29,114 Per Annum
- Salary period
- Yearly
- Closing
- 31/12/2024 23:59
Employer heading
Asset Analyst
Band 4
We want SCW to be a great place to work, where we all feel safe and can be our authentic selves. This means valuing and respecting everyone from all backgrounds and embracing equality, diversity, inclusivity & wellbeing across everything we do. We are committed to listening, learning and improving on our approach to ensure these principles remain at our heart, helping us all to thrive.
Job overview
We are looking for a highly motivated and enthusiastic individual to work with the IT Asset Management team assisting with stock control, stock reporting, and provision of replenishment services ensuring stock levels are maintained. The role is responsible for responding to requests for equipment according to agreed service standards. Supporting and assisting operational teams with site visits for inventory audit to validate the status of assets and coordinating receipt and dispatch of assets. Contributes to the effective and consistent provision of SCW IT services by providing IT Asset administration, across all IT operational services, to agreed standards and service.
There is an essential requirement for onsite working at office location for all or most of the working time
This role has been assessed against the eligibility requirements for a skilled worker visa, we regret to inform you that we will be unable to consider applications from individuals who require sponsorship due to the post being ineligible because the role does not meet the necessary salary thresholds.
Main duties of the job
Key Responsibilities
• Delivery of the IT Asset Management Service covering all customers.
• Develop and maintain strong customer relationships.
• Ensure all activities carried out by the team follow NHS standards, regulatory, and local policies for security and control of data bearing assets.
• Ensure support for continuity of service, deployment and availability of equipment for clinical and business administration systems as agreed with customers.
Working for our organisation
SCW is committed to our process of redeployment of at-risk members of our existing workforce to new roles. As such, all job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
The team comprises; Service Asset and Configuration Manager (B8a), Hardware Asset Manager (B7), Software Asset Manager (B8a), Deputy Hardware Asset Manager (B6), Software Licensing Specialist (B6), 1 x Software Licensing Analyst (B5) 4 x Senior Asset Analyst (B5), 6 x Asset Analyst (B4).
Detailed job description and main responsibilities
Please refer to the job description and person specification for further details and information regarding this role.
Person specification
Values & Behaviours
Essential criteria
- Patient First – Customer Excellence
- Aspirational
- Collaborative
- Insightful
- Respectful
Education
Essential criteria
- Educated to NVQ 3 / GCSE level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
Desirable criteria
- ITIL Foundation
Knowledge & Experience
Essential criteria
- Track record of working with technology/process in a technical environment.
Desirable criteria
- 1 plus years’ experience of stock control and management processes in a large organisation (500 users plus).
- Knowledge of Service Management and Service Delivery principles, specifically experience of working in an ITIL compliant organisation and working with an ITIL compliant operating model.
Skills & Capabilities
Essential criteria
- Ability to work effectively as part of a team.
- Ability to work under pressure in a busy working environment and able to multi-task.
- Clear communicator with good written, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users.
- Excellent customer service skills; Attention to detail; An ability to maintain confidentiality and trust.
- Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access
- Ability to work without supervision; Able to work on own initiative, organising and prioritising own workload to changing and often tight deadlines. Lone working at offsite storage facilities
- Problem solving skills and ability to prioritise and respond to sudden unexpected demands.
- Good time keeping.
- Self-motivated and team working skills
- Frequent moderate physical effort for several short periods for stock management.
- Must be able to travel (frequent basis) to locations within SCW’s support remit.
- Clean driving licence
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Shelley Wood
- Job title
- Hardware Asset Manager
- Email address
- [email protected]
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