Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 188-THQ1210724
- Employer
- University Hospital Southampton NHS Foundation Trust
- Employer type
- NHS
- Site
- Southampton General Hospital
- Town
- Southampton
- Salary
- £25,147 - £27,596 pa or pa pro rata
- Closing
- 02/08/2024 23:59
- Interview date
- 20/08/2024
Employer heading
Administration Team Lead
Band 4
Job overview
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please note this vacancy is only open to applicants from Hampshire & Isle of Wight NHS system, which is limited to Hampshire and Isle of Wight ICB, Southern Health FT, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Solent NHS Trust, South Central Ambulance Service or Hampshire Hospitals FT.
Please see below for a detailed job description of the role.
Main duties of the job
We are excited to be able to offer a fantastic opportunity for an Admin Team Leader role who is customer-focused, friendly and enthusiastic. This will be based at Southampton General Hospital and you will be joining the Managed Care and DXA admin Team.
UHS offers fantastic training and development giving you the best possible opportunities to achieve the career you want. The development of our staff is central to the delivery of high-quality, safe and effective care. We can offer opportunities to develop within a supportive environment.
Key Responsibilities
- To lead a team of administrators
- Be responsible for the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs.
- Provide cross-cover for other Team Leaders to ensure a consistent and effective administration service is maintained at all times.
Working for our organisation
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.
Specific to this role is the suitability for agile working which is a mixture of on-site and remote working. In addition, we are open to discussing flexibility in the hours that you work. Please talk to us at the interview about the flexibility you need, and we will explore what’s possible for the role and service. UHS employees can access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
Detailed job description and main responsibilities
What we are looking for
- Minimum of 1 year of management or supervisory experience.
- Ability to prioritise tasks and cope with deadlines.
- Adaptable and flexible to meet conflicting demands of the role
- Good working knowledge of Microsoft Office software (including Word and Excel).
- Previous clerical / admin experience
- Experience with working with multidisciplinary teams
For additional details on the general duties of the role, please refer to the job description and person specification.
Person specification
Qualifications, knowledge and experience
Essential criteria
- NVQ Level 4 or equivalent experience e.g. good knowledge across a range of administrative work procedures including non-routine elements
- Educated to GCSE (or equivalent) standard, with a pass in English and Maths
- Experience of administration in a customer- focused environment
- Experience of dealing with non-routine and complex problems, progress chasing, resource and staff allocation
- Ability to compose correspondence from fragmented instructions
- Experience in delivering training sessions
Desirable criteria
- Previous experience of working in an acute hospital setting
- Competent in the use of ESR and Healthroster
- Supervisory or office management experience
Trust Values
Essential criteria
- Patients First
- Always Improving
- Working Together
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Michaela Tillyer
- Job title
- Business Admin Manager
- Email address
- [email protected]
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