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Prif leoliad
Administration
Gradd
NHS AfC: Band 4
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (Monday to Friday 09:00 - 17:00)
Cyfeirnod y swydd
468-HWE378
Cyflogwr
NHS Hertfordshire and West Essex Integrated Care Board
Math o gyflogwr
NHS
Gwefan
The Forum
Tref
Hemel Hempstead
Cyflog
£25,147 - £27,596 per annum plus 5% HCA
Cyfnod cyflog
Yn flynyddol
Yn cau
06/08/2024 08:00

Teitl cyflogwr

NHS Hertfordshire and West Essex Integrated Care Board logo

Continuing Healthcare Case Coordinator

NHS AfC: Band 4

Trosolwg o'r swydd

The ICB is looking for a proactive and flexible person to support the CHC Admin function within the CHC department, working as part of the administration team to provide an efficient and effective administrative service. 

·   The post will provide a full and comprehensive administrative support to the NHS Continuing Healthcare team to enable them to carry out their work effectively. This will include maintaining and continuing to develop efficient and effective systems of administration to support the NHS Continuing Healthcare process to ensure a high quality and patient focussed service. Duties will include the organisation and co-ordination of referrals and existing cases, supporting the clinical team in the caseload management of individuals eligible NHS Continuing Healthcare.  The administrator will work to deadlines with the minimum of supervision, using their own initiative and maintaining a flexible approach

The position is based at the Forum, Hemel Hempstead 

Prif ddyletswyddau'r swydd

Working in a fast-paced and challenging environment, the post holder will be required to undertake a wide range of different tasks, balancing competing demands and adapting quickly as priorities change.

The role will involve organising and minuting meetings, managing conflicting deadlines, utilising our internal database and general office administration.

You will be required to engage with members of the public on a regular basis in a clear and understanding manner. You will have excellent organisational and communication skills and experience of working as part of a large team: 

Co-ordinate an end to end service for individuals who have been referred to the CHC team.

Provide support and administration services to the team in a flexible and professional manner whilst maintaining a patient focus

Act as a reference point to provide advice/information to members of the public, patients and their relatives, Adult Social Care, Nursing Homes and other outside agencies in relation to non-clinical issues regarding CHC  queries

Provide a comprehensive and high-quality office and administrative support service to the function.

If you have the energy, enthusiasm, values and drive that are required for this post we invite you to apply.

Gweithio i'n sefydliad

Herts & West Essex Integrated Care Board is a leading NHS organisation with an award-winning governing body. Working closely with partner organisations, the ICB's staff design, plan and commission health services for more than half a million people and monitor the quality and effectiveness of those services.  

In addition to the basic salary, this post attracts a High Cost Area Supplement of 5% of basic salary subject to a minimum and maximum payment per annum (pro rata where applicable) in line with Agenda for Change.

 

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

For further information on this role please see the job description and person specification attached.

Manyleb y person

Knowledge and Training

Meini prawf hanfodol
  • Educated to NVQ 3 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.
  • Significant administrative/ secretarial experience including initiating and maintaining office systems.
  • Demonstrable experience in dealing with the public and dealing with sensitive and confidential information.
  • Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, Powerpoint and Access.

Communication Skills

Meini prawf hanfodol
  • Minute taking
  • Clear communicator with excellent writing, data entry and presentation skills: capable of constructing and delivering clear information/ instructions to staff and service users

Bathodynnau ardystio / achredu cyflogwyr

Apprenticeships logoDisability confident employerHappy to Talk Flexible Working

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Kim Redwood
Teitl y swydd
Business Manager
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg