Job summary
- Main area
- Administration and Clerical
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 361-6452593
- Employer
- East and North Hertfordshire NHS Trust
- Employer type
- NHS
- Site
- Mount Vernon Cancer Centre
- Town
- Northwood
- Salary
- £22,816 - £24,336 per annum, Plus 15% High Cost Area Supplement
- Salary period
- Yearly
- Closing
- 26/07/2024 23:59
- Interview date
- 08/08/2024
Employer heading
Radiography Assistant
NHS AfC: Band 3
Here at East and North Hertfordshire NHS Trust,
Our mission is:
Providing high-quality, compassionate care for our communities
Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service
Job overview
We are recruiting for a Radiography Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The role is patient-focused, service-driven and requires flexibility. The post holder will work closely with the multi-disciplinary team to support the provision of a high-quality imaging service.
The main components of the job will be scheduling appointments for the different types of scans carried out in the Centre: CT, MRI, and PET/CT. In addition, the role will also include some reception duties.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
Main duties of the job
As a Radiography Assistant you will be entering patient appointment dates and times, referral details and any other relevant information regarding the appointment onto the computerised system.
Ensuring that patients are notified of the date and time of their appointment and where appropriate, transport arrangements are made. Sending appointment letters and information leaflets.
Liaising with porters and ward staff regarding in-patient appointments and preparation.
Providing a service to patients and referrers wishing to expedite, reschedule or cancel appointments.
Communicating effectively with the radiographers regarding any problems, complaints, or service issues.
Working for our organisation
East and North Hertfordshire NHS Trust, are proud of the range of general & specialist services we provide & our 6,000 plus dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding & starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees.
Employees are entitled to seek to work flexible working patterns & we are committed to listen & consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Detailed job description and main responsibilities
ENHT is seeking to maintain and expand the Mount Vernon Cancer Centre staff as we move to an exciting new future.
We welcome applications from those who would relish the opportunity to be part of new and developing cancer service, building on the excellent reputation, research and patient experience the Cancer Centre already delivers.
In addition, you will receive a High Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,314 and a maximum payment of £5,436 per annum pro rata.
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Qualifications / Training
Essential criteria
- GCSE English and Maths at grades A-C or able to demonstrate excellent literacy and numeracy skills
- NVQ 3 training or qualification in Health and Social Care or equivalent experience
- ECDL certificate in computer skills or equivalent experience
Desirable criteria
- First Aid
- Customer Care
Previous Experience
Essential criteria
- Experience of working with patients or service users
- Experience of working flexibly and cooperatively as part of a team
- Experience of data entry
Desirable criteria
- Previous experience of making appointments and/or reception work
- Experience of working in a health/social care environment
Skills
Essential criteria
- Ability to communicate with patients, relatives, carers and others
- Ability to prioritise and manage time efficiently
- Able to cope in a busy working environment
- Excellent attention to detail
Qualifications
Essential criteria
- GCSE English and Maths at grades A-C or able to demonstrate excellent literacy and numeracy skills
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sarah Case
- Job title
- Senior Administrator
- Email address
- [email protected]
- Telephone number
- 01923 886322
- Additional information
N/A
List jobs with East and North Hertfordshire NHS Trust in Administrative Services or all sectors