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Trosolwg o'r swydd

An exciting opportunity has arisen for a full time administrator to work as part of a busy administration team within West CAMHS. We are a large multi-disciplinary team which provides mental health services for children, adolescents and their families.

The post holder of this role will be expected to carry out reception and administration duties on behalf of the clinical team. This will predominantly include, amongst other tasks: Welcoming visitors to the clinic; processing telephone enquiries on behalf of the clinic team; inputting patient information onto the Trust electronic patient records; arranging appointments for the Clinic Team as necessary; scanning; organising outgoing and incoming post; and formatting clinical letters. 

You will be supported by a skilled and experienced administrative team and be rewarded with development opportunities. This is a good learning and development opportunity for someone wanting to work in the NHS and make a difference to the experience of children, young people and their families who are experiencing mental health difficulties.

Prif ddyletswyddau'r swydd

The post holder must apply a high degree of confidentiality to all of their work and ensure clear communication with all clinicians within the team, colleagues and other services and teams (internal and external from CAMHS).

You will be expected to undertake non-routine duties without direct supervision, working within broad procedural guidelines.
All staff should comply with the Trust’s Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity.

Gweithio i'n sefydliad

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Our Trust values are:

Welcoming. Kind. Positive. Respectful. Professional.

These values are at the core of who we are, everything we do, and how we do it!

Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?

Then please read on…