Crynodeb o'r swydd
Teitl cyflogwr
Anticoagulation Administrator
NHS AfC: Band 3
Here at East and North Hertfordshire NHS Trust,
Our mission is:
Providing high-quality, compassionate care for our communities
Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service
Trosolwg o'r swydd
We are recruiting for a Anticoagulation Administrator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
You will be providing administrative support for our busy clinic, supporting nursing staff other clinicians and the patient caseload.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
Prif ddyletswyddau'r swydd
Accurately administer calls and identify and negotiate an agreed appointment with patients
Receive telephone calls in a timely and courteous manner.
Determine patient’s individual requirements in terms of special needs and transport requirements.
Register referrals and associated information on to the relevant information systems
Gweithio i'n sefydliad
East and North Hertfordshire NHS Trust, are proud of the range of general & specialist services we provide & our 6,000 plus dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding & starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees.
Employees are entitled to seek to work flexible working patterns & we are committed to listen & consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Manyleb y person
Qualifications/Training
Meini prawf hanfodol
- GCSEs in Maths and English
- Basic keyboard skills, RSA 1 or equivalent
Meini prawf dymunol
- NVQ 2 or above
Previous Experience
Meini prawf hanfodol
- Previous experience of working within a team
- Experience of general office administration
Meini prawf dymunol
- Previous experience of working within a clinical environment
- Previous experience of working within an office environment
Skills
Meini prawf hanfodol
- Excellent team working skills
- Good organisational skills
- Good verbal communication skills required to answer queries from members of staff either face to face or on the telephone
- Ability to work safely under pressure and under own initiative
- Ability to follow written protocols
- Ability to maintain patient confidentiality
Meini prawf dymunol
- Ability to take minutes for small team meetings
- Ability to work independently with direction
- Flexible approach
Knowledge
Meini prawf hanfodol
- Basic level Word and Excel
Meini prawf dymunol
- Some knowledge of managing an outpatient clinic
- Experience of Microsoft ACCESS database
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Jennifer Jones
- Teitl y swydd
- Lead Nurse, Anticoagulation
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01438 285335
- Gwybodaeth i gefnogi eich cais
or Jane Bushby/Kerrie Patel CNS at the same number
Rhestr swyddi gyda East and North Hertfordshire NHS Trust yn Gwasanaethau gweinyddol neu bob sector