Job summary
- Main area
- Facilities
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Home or remote working
- Job ref
- 361-6846788
- Employer
- East and North Hertfordshire NHS Trust
- Employer type
- NHS
- Site
- Lister Hospital
- Town
- Stevenage
- Salary
- £29,970 - £36,483 per annum
- Salary period
- Yearly
- Closing
- 02/01/2025 23:59
- Interview date
- 14/01/2025
Employer heading
Commercial & Contracts Officer - Facilities
NHS AfC: Band 5
Here at East and North Hertfordshire NHS Trust,
Our mission is:
Providing high-quality, compassionate care for our communities
Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service
Job overview
We are recruiting for a Commercial & Contracts Officer who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
You will proactive support to the day-to-day contract management of a broad portfolio of Estates & Facilities contracts, and ultimately delivers the division strategy. You will play a key role in maintaining effective relationships with contractors providing services to the Trust.
Supporting in the co-ordination of contract planning, negotiations, management, and reviews as well as ensuring efficient processes of monitoring are in place.
The role is a great development opportunity for someone who wishes to be involved within commercial and contracts management.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
Assist the Senior Contracts & Performance Manager in effectively managing designated contracts within the division.
Supporting and advising Senior Contracts & Performance Manager and Commercial Manager with contracts negotiations, discussions and implementation involving where appropriate other managers within the division.
Assist in the co-ordination of the Trust’s cost improvement programme, preparing appropriate reports as required and ensuring all meetings and actions are logged.
Supporting the Head of Commercial and Senior Contracts & Performance Manager with any commercial issues or projects that may arise, and supporting/covering the Commercial and Property Officer in any related duties in instances of absence or leave.
To provide administrative support to the drafting of documents to support the Senior Contracts & Performance Manager or other relevant members of the department.
Support the implementation of project and service initiatives through timely and relevant information analysis and administrative support, in accordance with the agreed priorities of the Senior Contracts & Performance Manager.
To oversee and participate in monitoring the performance of internal and external contracts. To ensure contractors/ departments are complying with the service specifications in line with quality, quantity and cost and initiate measures to ensure compliance.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Qualifications / Training
Essential criteria
- Good standard of general education to bachelor’s degree or equivalent experience
- HNC/HND or equivalent qualification and/or experience in relevant field
Desirable criteria
- Evidence or recent continual personal development or other learning
- Contract Capability Management Programme Foundation Level, or similar contracts management / commercial qualification
Previous Experience
Essential criteria
- Relevant experience of working within an estates/facilities role or equivalent role
- Evidence of decision-making, working on own initiative and to agreed deadlines.
- Evidence of managing own workload.
- Supervision of staff
- Production of visual reports
- Developing and maintaining systems
Desirable criteria
- Knowledge of how facilities & estates services contracts are managed
- Experience of working within the NHS or another public sector organization.
Skills
Essential criteria
- Full understanding of confidentiality
- Excellent communication, interpersonal & diplomacy skills
- Excellent organisational and prioritisation skills.
- Ability to work on own initiative, under pressure and to timescales
- Ability to problem solve.
- Decision making skills.
- Ability to work collaboratively with others.
- Demonstrable experience of written report writing
- Ability to achieve targets and objectives that are set and ensure compliance with National standards
Desirable criteria
- IT skills – advanced level.
- Knowledge of current developments within the NHS
- Ability to chair meetings
Knowledge
Essential criteria
- Intermediate knowledge of Microsoft word processing, excel and database packages.
- Willingness to train in advanced word processing, excel and database software applications
- Basic knowledge of current legislation/frameworks affecting facilities services e.g.: PLACE Assessments, PAM (Premises Assurance Model)
- Knowledge of contracts management
Desirable criteria
- Knowledge of Information & Governance requirements within the NHS
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Joshua Scott
- Job title
- Senior Contracts & Performance Manager
- Email address
- [email protected]
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