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Job summary

Main area
Maternity
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week (part time hours considered)
Job ref
361-6626407
Employer
East and North Hertfordshire NHS Trust
Employer type
NHS
Site
Lister Hospital
Town
Stevenage
Salary
£24,071 - £25,674 per annum (pro rata)
Salary period
Yearly
Closing
24/11/2024 23:59

Employer heading

East and North Hertfordshire NHS Trust logo

Higher Level Maternity Support Worker - Maternity Triage

NHS AfC: Band 3

Here at  East and North Hertfordshire NHS Trust,

Our mission is:
Providing high-quality, compassionate care for our communities

Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service

 

Job overview

We are recruiting for Maternity Support Workers  who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

As a Maternity Support Worker, you will work directly with patients and babies, assisting with their clinical care within various specialist and integrated teams, including theatres, fetal medicine, and community hubs. You’ll be an integral part of our multidisciplinary teams, providing vital support to ensure the safety and comfort of both mothers and newborns.

You would be required to work days, nights, weekends & bank holidays. 

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. 

Main duties of the job

You will ensure effective communication with colleagues, patients, and their families.

You will work to promote individualised care, specific to the needs of the patient and their family, acting as an advocate within the multidisciplinary team in the absence of the midwife.

Whilst working under the supervision of the designated midwife and part of a multidisciplinary team, undertakes the direct care and appropriate interventions to maximise a positive client experience and promote the physical and mental health and wellbeing of the patient and baby.

You will participate in the collection and recording of written and electronic data, in line with Trust guidelines and policies.

You will work in partnership with clients and professionals both internally and external to the Trust to provide an effective network of care for the clients in their care.

You will act as an advocate for the department, in promoting respectful and flexible team working across areas. 

Working for our organisation

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

 We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients.  We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision.  If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees.  Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.

Person specification

Qualifications/Training

Essential criteria
  • Basic education
  • Care certificate
  • GCSE Grades A-C or equivalent in English and Maths
  • NVQ level 2 or equivalent
  • Minimum level 2 qualification in Literacy and Numeracy

Previous Experience

Essential criteria
  • Previous experience in health care setting
  • Previous experience in midwifery setting
  • Previous experience working in a team

Skills

Essential criteria
  • Ability to communicate in a variety of settings with service users and their families, with varying levels of understanding
  • Self-motivated
  • Flexibility and team participation
  • Basic IT skills- ability to use keyboard or willingness to develop
  • Understanding of quality and change in the clinical setting
Desirable criteria
  • Familiar with Microsoft Office

Knowledge

Essential criteria
  • Understanding of the requirements of the role
  • Understanding of NHS issues

Other Requirements

Essential criteria
  • Understanding of, and commitment to, equality, diversity and inclusion
  • Role model our Trust values every day

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardNHS Employers Diversity and Inclusion PartnersVeteran AwareApprenticeships logoNo smoking policyDisability confident employerStep into healthHappy to Talk Flexible WorkingDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Janet Mann
Job title
MSW Development and Support Associate
Email address
[email protected]
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