Job summary
- Main area
- Pharmacy
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Part time - 33 hours per week
- Job ref
- 361-6729998
- Employer
- East and North Hertfordshire NHS Trust
- Employer type
- NHS
- Site
- Lister Hospital
- Town
- Stevenage
- Salary
- £29,970 - £36,483 per annum (pro rata)
- Salary period
- Yearly
- Closing
- 29/11/2024 23:59
- Interview date
- 12/12/2024
Employer heading
Personal Assistant and Governance Manager-Pharmacy
NHS AfC: Band 5
Here at East and North Hertfordshire NHS Trust,
Our mission is:
Providing high-quality, compassionate care for our communities
Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service
Job overview
We are recruiting for a Personal Assistant and Governance Manager who share/s our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
You will be instrumental in providing professional, proactive and flexible support to the Chief Pharmacist, offering a range of administrative and business support services to ensure the efficient and professional running of the key responsibilities which include managing the governance processes for policies, guidelines and PGDs.
The post holder will offer effective day-to-day management of the Chief Pharmacist and Head of Clinical Services office; apply excellent judgement, discretion, and initiative, combined with excelled organisation, prioritisation and analytical skills.
You would responsible for maintaining and managing the diaries, using initiative and own judgement to prioritise the work schedule in accordance to changing priorities.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
To provide confidential and comprehensive support to the Chief Pharmacist incorporating secretarial, administrative and clerical support to the Deputy Chief Pharmacist and Senior Clinical Team.
The role will involve organising stakeholder events, creating reports, drawing up action plans, preparing presentations and producing policies to support the Chief Pharmacist and will require a high level of confidentiality, proactive forward planning and autonomous working within a highly demanding and pressurised environment.
To be the Department Health and Safety Competent Person, responsible for risk assessments.
To be responsible for updating Patient Group Directions (PGDs) for presentation at the Therapeutics Policy Committee meetings, liaising with the Chief Pharmacist and Lead Nurse Specialists, ensuring that each PGD has been updated accurately. To keep a database of all PGDs, alerting the Chief Pharmacist when PGDs are due for review.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Experience
Essential criteria
- Substantial experience in use of Microsoft 365
- Experience of working to tight deadlines and under pressure
- Experience of managing and prioritising a heavy workload
- Substantive experience of supporting a Director or equivalent senior level in a personal assistant role
- Strong experience in liaising/negotiating with senior team members from internal departments and external stakeholders
- Experience of preparing reports and taking of and producing formal minutes, together with preparing agendas and distribution of associated papers.
- Ability to analyse numerical and written data and collate from multiple sources
- Substantive work experience in relevant post
Desirable criteria
- Experience of working in the NHS
Skills
Essential criteria
- Able to work as part of a team and establish good working relationships at all levels
- Advanced knowledge of IT systems including a comprehensive working knowledge of Microsoft 365 incorporating Word, Excel, Teams, Outlook, Access and PowerPoint
- Able to arrange and minute meetings
- Able to work on own initiative, organising and prioritising own and other workloads to changing and often tight deadlines
- Excellent workplace organisational and problem solving skills
Knowledge
Essential criteria
- Knowledge of various software packages including Microsoft 365, Q-Pulse, Oracle, Qlikview and Allocate Health Roster
- Knowledge of NHS Policies
- Data Protection Act
Qualifications
Essential criteria
- Able to demonstrate a good level of general education to GSCE Grade C or above in Maths and English
- NVQ level 3 (Administration) or RSA Level 3 or equivalent or proven ability and/or experience to perform at this level
- Microsoft 365 qualification/training
Desirable criteria
- Experience of maintaining and updating intranet/web pages
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Deepika Shah
- Job title
- Deputy Chief Pharmacist
- Email address
- [email protected]
- Telephone number
- 01438 284032
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