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Crynodeb o'r swydd

Prif leoliad
Planned Care Division
Gradd
NHS AfC: Band 8a
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (Plus on-call commitment)
Cyfeirnod y swydd
361-6391020
Cyflogwr
East and North Hertfordshire NHS Trust
Math o gyflogwr
NHS
Gwefan
Lister Hospital
Tref
Stevenage
Cyflog
£50,952 - £57,349 Per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
10/07/2024 23:59
Dyddiad y cyfweliad
23/07/2024

Teitl cyflogwr

East and North Hertfordshire NHS Trust logo

Service Manager-Planned Care Division

NHS AfC: Band 8a

Here at  East and North Hertfordshire NHS Trust,

Our mission is:
Providing high-quality, compassionate care for our communities

Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service

 

Trosolwg o'r swydd

We are recruiting for a Service Manager who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

This is an exciting opportunity within the Planned Care Division, and we are looking for a Service Manager with a positive mindset who motivates and drives their teams forward with inspiration. 

The Service Manager will display outstanding management skills, demonstrate excellent communication skills, be proactive and have the ability to engage with others, leading by example. 

The post holder will be committed to developing others whilst focusing on their own personal development. 

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond! 

Prif ddyletswyddau'r swydd

You will assist the Head of Operations in addressing the Trust’s strategic and operational agenda as it relates to the services concerned and will oversee day to day service management issues, liaising with departments and teams as required.

You will deputise for the Head of Operations as required.

The role requires an individual with a relevant professional qualification and experience in the management of people and services.

You will promote the service and manage partnership relations with stakeholders working with other Service Managers and Operational Managers.

You will plan and oversee the implementation of the service improvement and development agenda to meet the Elective Recovery national target.

You will ensure compliance with clinical and operational standards and contractual requirements ensuring regular reporting to all stakeholder groups as required by the Divisional Board.

Gweithio i'n sefydliad

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

 We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients.  We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision.  If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees.  Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. 

Manyleb y person

Qualifications

Meini prawf hanfodol
  • University Degree of Equivalent experience
  • Management qualification or equivalent experience
Meini prawf dymunol
  • Evidence of continuing development

Experience

Meini prawf hanfodol
  • Staff management, including sickness absence, appraisals and performance
  • Team working
  • Project work
Meini prawf dymunol
  • NHS experience
  • Financial and activity management
  • Close working with senior managers and/or clinicians

Skills

Meini prawf hanfodol
  • Excellent communication and presentation skills
  • Excellent verbal/written and interpersonal skills
  • Practical and creative approach to problem solving
  • Ability to resolve conflicts
  • Ability to work on own initiative and as part of a team
  • Ability to meet deadlines and manage varied workload
  • Understand and practice confidentiality, tact and diplomacy
  • Ability to communicate with and get on with a wide range of people from all disciplines

Knowledge

Meini prawf hanfodol
  • IT including Microsoft Word, Excel, Access, Outlook, Performance and Change Management
Meini prawf dymunol
  • Current NHS issues
  • Budget setting
  • PAS or similar patient access system

Bathodynnau ardystio / achredu cyflogwyr

NHS Pastoral Care Quality AwardNHS Employers Diversity and Inclusion PartnersVeteran AwareApprenticeships logoNo smoking policyDisability confident employerStep into healthHappy to Talk Flexible WorkingDefence Employer Recognition Scheme (ERS) - Gold

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Justin Brown
Teitl y swydd
Head Of Operations - Surgery
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg