Job summary
- Main area
- Quality Assurance
- Grade
- NHS AfC: Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 361-6425701
- Employer
- East and North Hertfordshire NHS Trust
- Employer type
- NHS
- Site
- Lister Hospital
- Town
- Stevenage
- Salary
- £28,407 - £34,581 per annum
- Salary period
- Yearly
- Closing
- 25/07/2024 23:59
Employer heading
Quality Assurance Assistant
NHS AfC: Band 5
Here at East and North Hertfordshire NHS Trust,
Our mission is:
Providing high-quality, compassionate care for our communities
Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service
Job overview
We are recruiting for a Quality Assurance Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients
This is an administrative support role which will primarily focus on documents management ensuring Trust documents are appropriately registered, ratified and uploaded onto the Trust ENHance system and intranet as required following endorsement. In addition the role will provide wider administrative support to the Quality Assurance Team.
Our Values are Include, Respect, and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
Main duties of the job
Work with Trust staff to ensure Trust documents are appropriately registered, ratified and uploaded onto the Trust ENHance system and intranet as required following endorsement.
Support the management of the Trust Policy Compliance Group (PCG) Work with Trust staff to enable the appropriate response to national Central Alerting Systems (CAS) alerts. Ensuring safety alerts and acknowledged, distributed and responded to within the specified time limits.
Manage the administration of submitting deprivation of liberty safeguards (DoLs) to the CQC.
Provide administrative support to the Quality Assurance Team, including managing shared inboxes, minuting meetings and other general administrative duties.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Qualifications
Essential criteria
- Educated at A level standard or professional experience
Desirable criteria
- Relevant NHS experience
- Evidence of continuous professional development
Experience
Essential criteria
- Evidence of working in a time pressured environment
- Evidence of working in a detailed manner
Skills
Essential criteria
- Ability to prioritise work and demonstrate organizational and time management skills to tight deadlines
- Good IT skills
- Excellent communication skills & the ability to engage a range of professionals & support departments
- Ability to work independently as well as part of a team
- Strong attention to detail
Desirable criteria
- Numerical and analytical skills
- Knowledge of medical terminology
Knowledge
Essential criteria
- Working knowledge of Microsoft Office
Other
Essential criteria
- Experience and evidence of engagement around equality, diversity and inclusion issues in relation to policy, service development and service delivery in respect of both services to users and the management of staff
Desirable criteria
- Role model our Trust values every day
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sonia Marshall
- Job title
- Compliance and Risk Lead
- Email address
- [email protected]
- Telephone number
- 07824319348
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