Crynodeb o'r swydd
- Prif leoliad
- Surgery
- Gradd
- NHS AfC: Band 2
- Contract
- Parhaol
- Oriau
- Llawnamser - 37.5 awr yr wythnos (The post will require cross-site working from Lister to QEII & HCH on a rotational basis to cover the service Monday to Friday 0800-1800, and we will be providing a Saturday service at the Lister 0800-1300hrs shortly.)
- Cyfeirnod y swydd
- 361-6361564
- Cyflogwr
- East and North Hertfordshire NHS Trust
- Math o gyflogwr
- NHS
- Gwefan
- Lister Hospital
- Tref
- Stevenage
- Cyflog
- £22,383 per annum
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 15/07/2024 23:59
- Dyddiad y cyfweliad
- 01/08/2024
Teitl cyflogwr
![East and North Hertfordshire NHS Trust logo](https://static.trac.jobs/employer-logos/7.png)
Administrator - Pre-operative Assessment Service
NHS AfC: Band 2
Here at East and North Hertfordshire NHS Trust,
Our mission is:
Providing high-quality, compassionate care for our communities
Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service
Trosolwg o'r swydd
We are recruiting for an Administrator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The Pre-operative assessment service is delighted to be able to recruit an Administrator to our team.
You will be a team player, friendly, approachable and able to interface with the public and all members of the multidisciplinary team.
You will be responsible for supporting the administrative aspects of the patients’ attendances ahead of their elective surgery/procedure, both in a face-to-face capacity as well as over the telephone.
In return, you can expect to join a highly motivated, and experienced team, who will be actively supporting you with your development and transition to the service.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
Prif ddyletswyddau'r swydd
As an Administrator you will be booking preoperative assessment appointments and associated clinic appointments.
Accurately recording clinic appointment outcomes on an electronic patient administration system (Lorenzo)
The reception of patients and their relatives, co- coordinating their attendance to the service.
To provide a point of reference for the service by dealing with queries from staff and patients.
To ensure all patient health records are available prior to an appointment date and adequately prepared.
Maintain close liaison with administration staff within the waiting list, admissions, and health records departments.
Gweithio i'n sefydliad
At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Manyleb y person
Qualifications/ training
Meini prawf hanfodol
- Basic general education
- Computer / IT literate
- Willingness to undertake on the job training appropriate to the role
Meini prawf dymunol
- Recognised secretarial qualification or equivalent
- PAS trained
Previous experience
Meini prawf hanfodol
- Previous clerical / receptionist experience
- Adaptability to work in a busy administrative environment
Meini prawf dymunol
- Currently working in an acute surgical ward or health care environment
Skills
Meini prawf hanfodol
- Evidence of good and accurate verbal and written communication skills
- Ability to engage and promote good working relationships at all levels
- Ability to deal with sensitive issues
- Computer literacy
- Ability to work within a team and alone
- Ability to exercise discretion
- Ability to organise and prioritise workload
- Ability to work under pressure and meet deadlines
Knowledge
Meini prawf hanfodol
- Awareness of strategies for maintaining a safe environment for patients, staff and visitors
- Knowledge of working in a healthcare environment
- Ability to work well under pressure.
- Ability to work well within a Multidisciplinary team.
- Demonstrates ability to work in a team
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Clare Lummis
- Teitl y swydd
- Nurse Team Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07554436742
- Gwybodaeth i gefnogi eich cais
For further information please contact Clare Lummis POA NTM ([email protected]) or via the POA mobile on 07554436742.
Rhestr swyddi gyda East and North Hertfordshire NHS Trust yn Gwasanaethau gweinyddol neu bob sector