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Crynodeb o'r swydd

Prif leoliad
cardiology
Gradd
NHS AfC: Band 3
Contract
Parhaol
Oriau
Rhan-amser - 21.5 awr yr wythnos
Cyfeirnod y swydd
361-UPL-6241676
Cyflogwr
East and North Hertfordshire NHS Trust
Math o gyflogwr
NHS
Gwefan
Lister Hospital
Tref
Stevenage
Cyflog
£22,816 - £24,336 per annum, pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
17/07/2024 23:59
Dyddiad y cyfweliad
26/07/2024

Teitl cyflogwr

East and North Hertfordshire NHS Trust logo

Support Secretary-Cardiology

NHS AfC: Band 3

Here at  East and North Hertfordshire NHS Trust,

Our mission is:
Providing high-quality, compassionate care for our communities

Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service

 

Trosolwg o'r swydd

We are recruiting for a Support Secretary who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. 

The post holder will provide efficient administrative support in all aspects of the divisions work. This includes accurate data input of referral letters onto Lorenzo booking and out coming clinic appointments and responding to patient enquiries in a timely and professional manner. You must be able to prioritise your own workload & work independently using initiative and deal with frequent interruptions. 

You will be responsible for organising patient medical notes and documents from around the trust. You will work closely with both clinical and non-clinical staff ensuring a smooth transition for patients through the same day emergency care and diagnostic pathways.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond! 

Prif ddyletswyddau'r swydd

The post holder will be a member of the administration team supporting a team of dynamic cardiac specialist nurses providing expert care to cardiac patients. The well-established team consists of specialist nurses, cardiology secretaries and support secretaries. 

Support secretaries are pivotal to the day to day running of the service working closely to the specialist nurses to deliver patient centred care.

 Main duties will include all aspects of the referral and booking processes, communicating with other specialities within the Hospital, GP's and patients, using NHS systems and adhering to trust protocols and procedures. 

Gweithio i'n sefydliad

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients.  We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees.  This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.  

Manyleb y person

Previous Experience

Meini prawf hanfodol
  • Experience of working in a pressurized environment.
  • Previous administrative experience
  • Handling telephone enquiries.
  • Managing appointments
Meini prawf dymunol
  • Setting up and maintaining of office systems.
  • Experience of dealing with the public.
  • Experience of working within the NHS.
  • Lorenzo experience.
  • Nerve Centre experience
  • Managing waiting lists/PTL’s

Skills

Meini prawf hanfodol
  • Excellent Team Worker / Builder.
  • Clear communication skills both written and oral.
  • Interacts well with colleagues and staff
  • Demonstrates initiative and willingness to learn.
  • Excellent organisational skills.
  • Thorough in approach.
  • Organised
  • Excellent organisational and prioritisation skills
  • Problem solver.
Meini prawf dymunol
  • Committed to self-development

Knowledge

Meini prawf hanfodol
  • Word Processing, spreadsheets and databases
  • Understands the importance of accurate data recording
Meini prawf dymunol
  • Use of Lorenzo.
  • Use of Nerve centre
  • Use of ICE pathology system
  • Use of PTL’s.

Qualifications

Meini prawf hanfodol
  • Educated to GCSE Level or equivalent in English Language.

Bathodynnau ardystio / achredu cyflogwyr

NHS Pastoral Care Quality AwardNHS Employers Diversity and Inclusion PartnersVeteran AwareApprenticeships logoNo smoking policyDisability confident employerStep into healthHappy to Talk Flexible WorkingDefence Employer Recognition Scheme (ERS) - Gold

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
kylie murray
Teitl y swydd
Lead nurse cardiology
Cyfeiriad ebost
[email protected]
Rhif ffôn
01438285009
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg