Job summary
- Main area
- Admin
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 360-A-5925
- Employer
- West Hertfordshire Teaching Hospitals NHS Trust
- Employer type
- NHS
- Site
- Watford General Hospital
- Town
- Watford
- Salary
- £26,405 - £28,976 pa inc HCA
- Salary period
- Yearly
- Closing
- 17/07/2024 23:59
Employer heading
Band 4- Medical Secretary/Patient Pathway Co-Ordinator, Cardiology
Band 4
Job overview
The Cardiology Department has an exciting and varied role for a full-time vacancy for a Medical Secretary / Pathway Navigator.
To provide a comprehensive and efficient secretarial/pathway navigator service to one or more of the service consultants and Registrars. The post holder will work closely with the service consultants, their immediate colleagues, and other administrative and clinical members of the service. This job may involve cross-site working
This is an opportunity to work within the cardiology specialty with a friendly team. Training and comprehensive support is provided.
Main duties of the job
Working for our organisation
There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust! Major redevelopment works are planned as part of the New Hospital Programme. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.
The trust has recently gained ‘teaching hospital’ status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.
We are a flexible working employer
At West Herts we recognise the importance of a good work life balance and the ability to work flexibly. We are delighted to offer a variety of flexible working options for all staff. Please check out our web page for more information.
https://www.westhertshospitals.nhs.uk/flexibleworking/
We encourage and welcome people with disabilities. If you need help, please ask.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Detailed job description and main responsibilities
To provide an efficient secretarial service to clinicians.
To deal with telephone enquiries from GPs, patients and staff in a courteous and diplomatic manner to ensure that appropriate messages are passed onto the relevant people in a timely fashion. To communicate highly sensitive information to patients / consultants. To ensure and maintain the efficient and effective administration of the cardiology service, cancelling and amending clinic lists following instruction from the clinicians and ASM/ADM.
This role is a full time post, 37.5 hours per week, Monday to Friday.
Person specification
Education and qualifications
Essential criteria
- 4 GCSEs (C and above) or equivalent
- knowledge of Microsoft Office packages, eg PowerPoint, Word, Excel and other IT skills acquired through training and practical experience
Desirable criteria
- RSA Stage 3 typewriting, word processing (or equivalent)
- AMSPAR
Knowledge
Essential criteria
- Knowledge of good practice and system of work withing secretarial/PA field
- Knowledge of Health and Safety in the Workplace
- Understanding of confidentiality/data protection issues
- Proficient in the use of computer software packages, eg. Word, Excel, Outlook
- Medical terminology
- Medical audio typing
Desirable criteria
- Knowledge of NHS policies
- Knowledge of 18 week pathway process
- Knowledge of Speciality Range of work procedures and practices; base level of theoretical knowledge
- Knowledge of secretarial or administrative procedures and systems, some of which are non-routine activities such as answering queries, progress chasing, task-related problem solving
Experience
Essential criteria
- Previous medical secretarial experience
- Experience in a similar field
- Experience in audio typing
- Knowledge of software programs
- Significant secretarial experience
- Knowledge of medical terminology (with the ability to reach the required standard in medical terminology by the end of a 12 month period)
Desirable criteria
- Experience of working in an acute hospital setting
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sara Fortey
- Job title
- Medical Secretary Manager
- Email address
- [email protected]
- Telephone number
- 01923 436403
If you have problems applying, contact
- Address
-
West Hertfordshire Hospitals NHS Trust
Recruitment Team
Watford General Hosptial
Vicarage Road
Watford
Hertfordshire
WD18 0HB
- Telephone
- 07815425420
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