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Job summary

Main area
Admin
Grade
NHS AfC: Band 3
Contract
Secondment: 12 months
Hours
Full time - 37.5 hours per week (7 day working 365 days a year)
Job ref
846-6463590-CF
Employer
Kent Community Health NHS Foundation Trust
Employer type
NHS
Site
TBC
Town
Ashford
Salary
£22,816 - £24,336 pa
Salary period
Yearly
Closing
28/07/2024 23:59

Employer heading

Kent Community Health NHS Foundation Trust logo

Home First Administrator

NHS AfC: Band 3

Job overview

We are looking for a skilled Administrator to join our brand new joint service in collaboration with Kent County Council. 

The new Home First Service is our first move into joint working with NHS and KCC colleagues.

 This new Service has been designed to offer a wrap round supported discharge from Hospital or to provide an integrated approach to prevent hospitalisation.

This is a new and exciting opportunity for someone with strong administration skills and an eye for accuracy. You will understand the importance of thorough recording, be confident when speaking to people and be able to juggle many tasks at the same time.

Main duties of the job

We are looking for someone who has:

  • Excellent IT skills
  • Understand the importance of supporting a community work force
  • Accurate recording skills
  • Can work independently and want to develop further skills
  • Confidence to engage with people and their questions but also know when to pass this to the appropriate person

If you would like to hear more about this role and our new service please call to get in touch for an informal chat! 

 

Additional Working Pattern: 7 day working 365 days a year

Working for our organisation

Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences

We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both

Detailed job description and main responsibilities

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.

Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert.

We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.

At KCHFT we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.

Find out more about the community difference here.

Good luck! We can’t wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

Person specification

QUALIFICATIONS And EXPERIENCE

Essential criteria
  • Educated to GCSE level or equivalent or Previous paid employment or voluntary work experience – eg school governor Background in Adult Social Care and or Health Care or previous first line supervisor/line management experience

SKILLS AND ABILITIES

Essential criteria
  • Literacy and numeracy skills – ability to read and write, put items in alphabetical order, add and subtract figures and to use a calculator • Computer literacy – ability to use a computer and produce a range of accurate documents, using Windows packages, able to use basic spreadsheet/database and accurately input information, once training has been provided • Ability to work to deadlines, eg when studying • Ability to interact courteously and confidently with other people • Confidence and ability to ask questions relating to achieving the task • Confident telephone manner and ability to write down accurate messages • Good organisational skills, gained either through a course of study or within paid or voluntary work • Ability to retain and use a range of new information • Ability to work confidentially, keeping work-related issues and discussions in the workplace • Willingness to attend training courses which help you in your current role and develop your potential for other roles • Ability to travel across a wide geographical area in a timely and flexible manner at various times of the day, if required, using car, public transport, car-sharing etc. This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements.

KNOWLEDGE

Essential criteria
  • Awareness of the services provided by Kent Adult Social Services/Kent County Council/Health • Awareness that work-related issues, conversations, information and data are to be kept confidential within the workplace • Awareness of equalities and diversity issues – respecting the needs and views of other people Understanding of health and safety issues within the workplace, once these have been explained

Personal Attributes

Essential criteria
  • Empathetic - Supportive - Flexible and adaptable - Resilience Ability to work under pressure

Ability to manage

Essential criteria
  • Ability to manage own time effectively. Ability to prioritise care delivery in a professional manner, considering health and social care policies and procedures

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareDisability confident leaderDefence Employer Recognition Scheme (ERS) - BronzeRIDI Awards Finalist 2021Care quality commission - OutstandingKent Community - Platinum Award LogoStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.KEiBA Valuing Disability Business of the Year 2021

Documents to download

Apply online now

Further details / informal visits contact

Name
Victoria Russell
Job title
Team Manager Home First
Email address
[email protected]
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