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Job overview

We are looking for a Senior Administrator to join our Urgent Care service based in Ashford. 

Band 3 administrators are responsible for ensuring that a specific project, system or process is experienced by patients and the public as caring, patient focussed efficient and effective through the provision of first class, administration support.

This is achieved by ensuring that our administration systems work to fully support the patient journey, by providing medical secretarial support or leading the provision of administration for a project, process or system and where appropriate providing day to day supervision of band 2 admin support.

The role is required to provide admin support to managers and clinicians and by making sure that required data on the service is accurate and provided on time. Our administrators are expected to be kind and responsive, professional and informative and to contribute to the quality of our services by demonstrating the behaviours detailed in the Trust ‘CARE Values into action Framework’

Main duties of the job

Senior Administrator Duties include: 

- Admin mailbox management
- Ordering and unpacking deliveries for - Supply Chain/ Business World/ PPE
- Emergency suitcase checking, including phone (only applicable in Thanet)
- Fridge and cupboard temperature checks
- Supporting with booking meetings, creating agendas and minutes
- Update staff contact details/ list
- Room Bookings
- Equipment management (EME) and keeping the EME spreadsheet up to date
- Parking permits for sites (only for some localities)
- Safety alerts and responses
- Processing online ARMS referrals
- Organising new starter IT requests and equipment (including uniform)
- Supervision of B2 Admin (informal 1:1’s, general training and shadowing)
- Supporting with tasks in Lead
- Administrator’s absence; locality caseload reviews, KCC escalation calls & legal requests.

Additional Working Pattern: Will be required to work 1 in 4 weekends

Working for our organisation

Rated ‘outstanding’ by the CQC, we’ve got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values compassionate Aspirational Responsive Excellent

We know a commitment to equity, diversity and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives and experiences

We ask for information about your protected characteristics on our application forms. This isn’t visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Short listers will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission

The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities and supports us on our journey to being a Great Place to Work

As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients and for you. Talk to us about a flexible working arrangement that won’t involve sacrificing time for personal interests or family commitments. We’ll support you to work flexibly in a way that will suits us both

See where you can go with KCHFT career pathways