Job summary
- Main area
- Dermatology
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 344-3049SAC
- Employer
- East Kent Hospitals University NHS Foundation Trust
- Employer type
- NHS
- Site
- Kent and Canterbury Hospital
- Town
- Canterbury
- Salary
- £22,816 - £24,336 per annum
- Salary period
- Yearly
- Closing
- 09/07/2024 23:59
Employer heading
Dermatology Waiting List Co-ordinator
Band 3
Job overview
We have an exciting opportunity in Dermatology to become part of the waiting list co-ordinator team to be based at the Friends Dermatology Centre and the Kent and Canterbury hospital.
This is a new position to help schedule patients for their surgery dates, as well as work with the Dermatology team in achieving national and local targets.
The Friends Dermatology Centre is located at the Kent and Canterbury hospital within the 1937 building. The department has access to their own procedure rooms and a wide range of clinicians undertaking surgical lists. This is an exciting opportunity to join a flexible, dynamic and close working team.
Main duties of the job
The post-holder will be part of the Dermatology Team and will be responsible for the day to day compiling of waiting lists, the co-ordination of scheduling patients and the effective utilisation of theatre lists on a day-to-day basis. To ensure this is appropriately managed this will require providing and receiving complex and sensitive information. They will manage waiting lists ensuring compliance with local and national targets and the Trust’s Patient Access Policy. The co-ordinator is responsible for the administrative role within the patients’ pathway from the decision to treat electively, to the date of admission.
Working for our organisation
We are one of the largest hospital trusts in England, with five
hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
Detailed job description and main responsibilities
Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.
If you have further queries please don’t hesitate to contact the line manager using the contact details below.
Person specification
Experience
Essential criteria
- 2 years previous administration experience
- Team working Experience of dealing with the public
Desirable criteria
- Experience of NHS/Health Care environment
- Experience of waiting list administration
Skills
Essential criteria
- Provide evidence of excellent communication:-written, verbal and telephone manner.
- Able to communicate with a variety of people at all levels and different backgrounds
- Able to deal with sensitive issues with tact and diplomacy
- Organised and systematic
- A positive, ‘can do’ attitude
- Ability to prioritise work
- Able to deal with multiple issues at one time
- Good attention to detail
- Able to remain calm under pressure and work to demanding deadlines
- Ability to work on own initiative with minimal supervision
- Flexible and willing to learn
- Ability to develop effective working relationships
Knowledge
Essential criteria
- Advanced keyboard skills
- Knowledge of Excel
- Knowledge of NHS
- Knowledge of patient pathways
- Knowledge of national targets
Qualifications
Essential criteria
- Educated to grade “C” GCSE level or equivalent including maths and English
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- kimberley maton
- Job title
- Operations Manager
- Email address
- [email protected]
- Additional information
Contact telephone number: extension 722 5243
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