Job summary
Employer heading
Freedom of Information Support Officer
Band 3
Job overview
An exciting opportunity has become available within the Information Governance team to join our team as a Freedom of Information Support Officer.
We are looking to recruit a motivated and enthusiastic individual to join our busy team, who is a team player with both excellent written and verbal / listening communication skills.
You will need to demonstrate strong administrative and IT skills, as well as the ability to organise and prioritise your work in order to meet tight deadlines, with great attention to detail.
The role requires presence on site (hybrid working)
Vacancy may close earlier due to volume of applications.
This position will not be supported for visa sponsorship. All applicants are expected to have valid right to work document to work in the UK when applying for this position.
Main duties of the job
The post holder is responsible for supporting the Information Governance Manager in all matters relating to Freedom of Information requests and the Trusts Publication Scheme. You will be expected to support other members of the IG team as and when required.
You will provide a comprehensive and a highly efficient FOI service for the Trust.
The job description provides an overview of the key tasks and responsibilities of the role and the personal spec outlines the qualifications, skills, experience and knowledge required.
Working for our organisation
We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you’ll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we’ve achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and have a commitment to the Armed Forces Community.
If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all our staff are vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.
Detailed job description and main responsibilities
For a detailed description of the Job roles and responsibilities please see the attached job description.
Person specification
Education and Training
Essential criteria
- Good knowledge of Microsoft products namely Word, Excel, PowerPoint and Outlook applications;
- Computer Literacy and Information Technology (e.g. ECDL, CLAIT level 1,2 or 3)
- Educated to GCSE level or equivalent (inc mathematics).
Desirable criteria
- Good knowledge of all MS Office applications;
- A-level / NVQ3 (or equivalent).
Experience
Essential criteria
- Previous clerical experience.
Desirable criteria
- 12 months experience with Information Governance within an acute Trust.
Knowledge and Skills
Essential criteria
- Understanding of the Freedom of Information Act 2000;
- Understanding of the Trust policy on Freedom of Information;
- Understanding of Records Management.
- Ability to work autonomously to achieve agreed objectives;
- A logical approach to problem solving quickly and practically;
- Ability to organise and prioritise work;
- Ability to work as part of a team, have excellent client service skills and a flexible approach to work;
- Ability to work collaboratively and co-operatively with managers, colleagues and external agencies;
- Excellent command of English for all personal, written and electronic forms of communications;
- Excellent interpersonal communication skills, written, verbal and presentation;
- Experience of decision-making by own initiative and liaison with colleagues;
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Janice Gunn
- Job title
- IG Lead / Data Protection Officer
- Email address
- [email protected]
- Telephone number
- 01322 428375
- Additional information
None
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