Job summary
Employer heading
Medical Administrator-Nephrology
Band 3
Job overview
Medical Administrator for the Nephrology department.
An opportunity has arisen in the Adult Medicine (MCEC) Directorate of Darent Valley Hospital for a full time Medical Administrator.
The post holder will be expected to ensure a comprehensive effective administrative and secretarial service to all consultants, specialist nurses, medical staff and their team within the clinical unit to allow the smooth and efficient performance of the service. You will be expected to liaise with the multi-disciplinary team, internal departments and external agencies to ensure continuity in achieving excellence in patient care.
Excellent interpersonal and communication skills are essential as the post holder will be expected to be able to communicate effectively and sensitively with a wide range of people including clients, colleagues, sub-contractors and external agencies.
The ability to organise meetings, and diary management are essential to this post. Excellent IT skills and previous experience in an office setting are essential.
If you have the above experience along with excellent communication and interpersonal skills, confidence in working autonomously and can uphold our Trust values we want you.
Main duties of the job
To provide a full and efficient administrative service to the consultant team.
To work in close co-operation with staff, patients and other health professionals to ensure a high quality service.
To be an active and supportive member of the department’s administrative and clerical team.
Produce correspondence and draft correspondence, reports and letters. Create, manage and update documents and electronic filing system for the medical team. Printing, photocopying, scanning and filing of paper documents following all necessary IG principles. Update and maintain consultants' holiday and absence records. Ensure email communication is effective and discreet between patients and patients are booked in via the telephone in a prompt and professional manner.
We are looking for someone who has knowledge of basic medical terminology. You need to be able to organise your workload and cope under pressure.
Working for our organisation
We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you’ll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we’ve achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities.
If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. Due to the government regulations for mandatory vaccinations for COVID-19 for NHS employees, it has been necessary to take significant steps to protect the health and safety of our staff and our patients. In order to comply with our duty of care, we require all of our staff to be fully vaccinated against COVID-19. Your vaccination status will be a condition of your employment and evidence of vaccination will be obtained during the recruitment process, unless you are medically exempt.
Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.
Detailed job description and main responsibilities
For a detailed description of the Job roles and responsibilities please see the attached job description.
Person specification
Education and Training
Essential criteria
- GCSE standard of general education
- Willingness to undertake work related training and development
- NVQ Level 3 or equivalent experience
Desirable criteria
- Medical Terminology qualification
Experience
Essential criteria
- Previous secretarial experience and the ability to manage a busy work load
- Audio Tying experience
Desirable criteria
- Previous work experience within the NHS
Knowledge and Skills
Essential criteria
- Excellent standard of literacy and numeracy
- Excellent computer skills
- Ability to prioritise and organise workload
- Ability to cope under pressure
- Good verbal and written communication skills
- Able to work alone and as part of a team
- Keyboard skills
- Basic medical terminology
Desirable criteria
- Previous experience in NHS computer packages
Personal Attributes
Essential criteria
- Flexible attitude to workload
- Good Inter-personnel skills
- Ability to work on own initiative
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Louise Hamilton
- Job title
- Secretary Supervisor and Operational Assistant
- Email address
- [email protected]
- Telephone number
- 01322 428860
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