Job overview

PLEASE NOTE: THIS POSITION WILL NOT BE SUPPORTED FOR VISA SPONSORSHIP

We are looking for a Ward Clerk to work as a member of the Women and Children’s Directorate team providing reception and clerical support, relieving midwifery staff of routine clerical duties and assisting with effective administration of the department.  The successful candidate will be required:

To collate and disseminate specialist information to the relevant personnel and departments.

To request, compile and collate notes and complete any relevant necessary filing.

To assist in the day to day running of the Maternity Department.

To ensure patient centre systems are updated over the weekend.

Full week cover will be required (Monday – Sunday), Working hours needed will be flexible according to needs of the service, covering the hours between 8am till 10pm, at 5 x 7.5 hours’ days.

Main duties of the job

To answer the telephone referring all enquiries to the relevant person or department. Monitor the security video controlled entry bell, giving           directions and instructions as required.

Distribute the post, undertake errands to other departments as necessary, e.g. Pharmacy; take any forms for requested investigations to the relevant department etc. and obtain medical notes as required according to the department’s needs.

To receive, under the direction of the Shift Co-ordinator, all new patients and complete documentation as appropriate.

To collect / photocopying of notes and midwifery documentation etc. Informing all relevant parties both internally and externally and liaise as appropriate.

For discharge purposes, to organise transfers home as requested, making any necessary arrangements, including any Out-patient appointments, collection of drugs, documentation, returning case notes etc. to appropriate departments.

To be responsible for cancelling any appointments and updating the computer system when required .

To protect the confidentiality of information relating to the Trust, patients, staff or other agencies.

Take responsibility for ordering stock for specific maternity areas when appropriate.

File laboratory result forms in patient’s case notes after scrutiny by trained staff.

To utilise keyboard skills and computer knowledge, as appropriate, including inputting admission and discharge details on PAS in the absence of the Receptionist.

Working for our organisation

We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you’ll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we’ve achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and have a commitment to the Armed Forces Community.

If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all our staff are vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.