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Trosolwg o'r swydd

An opportunity has arisen within our South Kent Coast Community Mental Health Administration team.

We are looking for a Receptionist/Administration Assistant The ideal candidate will be educated to GCSE or equivalent in Maths and English with a good knowledge of Microsoft Outlook, Word and Excel.   They will have strong customer service skills, a professional and confident telephone manner with good communication and organisational skills.   

It is important that the successful applicant exhibits empathy and compassion, has a professional and flexible attitude, has initiative with good interpersonal skills and is able to prioritise workloads working to agreed timescales.

Prif ddyletswyddau'r swydd

You will be working in our Deal Mental Health Centre reception supporting your colleagues in both the Administration and Clinical team where the main duties will be -

• Greeting clients when they attend the centre, ensuring they feel welcome and are seen in a timely manner.
• Answering telephone calls and queries from internal staff or external agencies.
• Providing admin support to the clinical team
• Using the client record system (RIO) - booking appointments updating records.
• Working from the Admin team’s workflow mailbox - using Word to complete letters, updating the system, booking appointments etc.
• Manage the room booking system - ensuring requests for rooms are dealt with in a timely manner.
• Process post created on a daily basis - using the Franking Machine.

Gweithio i'n sefydliad

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.