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Job summary

Main area
Additional clinical services
Grade
Band 2
Contract
Permanent
Hours
  • Full time
  • Part time
  • Flexible working
37.5 hours per week (shifts are 11.5 hours and are 7am-730pm or 7pm to 730 am.)
Job ref
813-268-0624-LR
Employer
Medway Community Healthcare CIC
Employer type
NHS
Site
Darland House
Town
Gillingham
Salary
£22,383 per annum
Salary period
Yearly
Closing
08/07/2024 23:59

Employer heading

Medway Community Healthcare CIC logo

Support worker

Band 2

Do you want to be part of an award winning and dynamic social enterprise that:

  • is renowned for providing high quality care and is ranked ‘Good’ by the CQC;
  • is a for-better-profit organisation, reinvesting any surplus back into our health and care services and our local community;
  • is friendly, ambitious, welcomes innovation and rewards excellence;
  • offers superior benefits; everything you get in the NHS and more;
  • and whose achievements reflect the passion, dedication and commitment demonstrated by our staff across all services?

Our vision is to be a successful, vibrant, community interest company that benefits the communities we serve. So if you want be a part of this, we would love to hear from you.

Job overview

  • Are you have a passion for working with patients with dementia?
  • Do you have a caring nature who will treat our patients with dignity, empathy and warmth?
  • Do you have good communication skills?

If you answered yes, we’ve got the perfect role for you!

We are looking for  compassionate and caring support workers who have the skills to care for our residents with respect, dignity, empathy and warmth.

This role is available on full time, part time and a flexible working basis. Please include your preference in your supporting statement on your application form.

Main duties of the job

To work as a member of the nursing home team providing 24 hour care, under the supervision of a senior member of staff. 

Assisting with the planned care of the residents and having regard for health and safety at work and the need for confidentiality.

The successful applicant will be required to undertake all aspects of nursing support including activities with residents and work a variety of shifts; nights, days and weekends. In return we offer the right people the opportunity to develop their skills and knowledge in Dementia care.

Working for our organisation

So what else?

  • This is your chance to join a progressive and innovative service in a social enterprise that is patient and staff focused - you’ll even have the opportunity to become an MCH shareholder.
  • We’ll provide well established, in-service training, one to one supervision, and appraisals with regular support.
  • You’ll be able to develop your skills in a friendly and supportive team.

So what are you waiting for? We can’t wait to hear from you, and look forward to receiving your application.

The small print

  • Informal visits can be arranged on request.
  • We will always appoint the best person for the job, but applications are particularly welcome from candidates from BAME groups which are underrepresented in our service.
  • We will offer you the choice of two pension schemes; the NHS Pension scheme and our Scottish Widows group personal pension
  • MCH encourages all staff to be double COVID vaccinated to protect themselves, their colleagues, their family and their patients.

  • Would you like to work flexibly?  In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement which will not mean sacrificing time for personal interests or family commitments. We aim to support you to work flexibly in a way that will suit you and us.

Detailed job description and main responsibilities

  1. Communication and relationship skills 

Able to communicate, establish and maintain relationships with a wide range of internal/external people including staff within Darland House, relatives and visitors

Able to provide, receive and record routine information as appropriate.

Able to use communication & listening skills to overcome barriers to understanding. 

Able to motivate, negotiate, reassure and empathise with individuals

  1. Knowledge, training and experience 

Has an awareness and understanding of personal care and related procedures for meeting individual’s special needs

Able to carry out a range of routine work procedures, knowing how to prioritise work and recognise when to call for assistance and/or report changes in the resident to the qualified member of staff.

Willingness to take part in further specialist training to extend skills and support the care provided to the residents.  Able to share this with other members of the team.

Able to work as part of a multi-professional team and offer support as appropriate.  Have an understanding of the different roles

  1. Analytical and judgement skills 

Ability to follow care plans and risk assessments, monitoring standards of care and judging situations as required.  Alerting qualified staff to any issues regarding patient condition immediately

Able to prioritise duties, showing clear judgement and offering solutions as appropriate

  1. Planning and organisational skills 

Works as a supportive member of the team, assisting others to ensure delivery of high quality, person centre service

Able to plan workload and alert qualified staff immediately of any problems or conflicts

  1. Physical skills 

Physically able to coordinate practical activities with residents e.g. manoeuvring wheelchairs, using hoists

Able to show  understanding of health & safety issues concerning the manual handling of residents as indicated in plans of care and risk assessments

Able to show understanding of own responsibilities for health & safety including ability to take appropriate action if required.

  1. Responsibility for patient / client care 

Provision of personal care to residents as indicated in plan of care and risk assessments, ensuring safety at all times.

Encourage patient independence as appropriate.  Residents should have as much control as possible over their own health

Monitor standards of care in collaboration with qualified staff

Actively ensure a clean and safe environment in collaboration with other colleagues within the home

  1. Responsibility for policy and service development implementation 

Follows Medway Community Healthcare policies and procedures, alerting the appropriate person to any difficulties in doing so.

Participation in discussion regarding policies and procedures and any proposed changes.

  1. Responsibilities for financial and physical resources 

Assist the Head of Service in maintaining budgets within spending limits, making best use of resources available

Maintain duty of care in relation to equipment and resources.  Reporting problems/discrepancies quickly and to the appropriate person

Maintain duty of care when handling resident equipment and belongings. 

  1. Responsibilities for human resources (HR)

 Demonstrates own duties to new or less experienced employees and agency staff as required

Demonstrates good understanding and application of the equality and diversity policy 

  1. Responsibilities for information resources

 Correctly and appropriately records personally generated information

Contributes to the updating of patients records

Ensure that confidentiality in respect of residents is maintained.  Awareness and application of MCH information governance policies and procedures.

Person specification

Qualifications

Essential criteria
  • Willing to undertake a Care qualification
Desirable criteria
  • NVQ Level 2 in Care

Experience

Essential criteria
  • Experience in caring for people with dementia or challenging behaviour
Desirable criteria
  • Experience of working in a community organisation

Knowlege and expertise

Essential criteria
  • Excellent communication and listening skills
Desirable criteria
  • Able to use the computer including software packages

Attitude & commitment

Essential criteria
  • Willingness to work unsocial hours as part of the role

Skills

Essential criteria
  • Able to manage own workload

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyWorkplace Wellbeing Charter LogoCare quality commission - GoodDisability confident committedStep into healthArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Eniola Oseni
Job title
Unit manager
Email address
[email protected]
Telephone number
01634 852323
Additional information

Bogdan Silaghi

01634 852323

[email protected]

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