Job summary
- Main area
- Administration
- Grade
- Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 275-0724-QSII
- Employer
- Medway NHS Foundation Trust
- Employer type
- NHS
- Site
- Medway Maritime Hospital
- Town
- Gillingham
- Salary
- £35,392 - £42,618 per annum/pro rata
- Salary period
- Yearly
- Closing
- 06/08/2024 23:59
- Interview date
- 13/08/2024
Employer heading
Quality & Safety Improvement Investigator
Band 6
Do you have the ambition and vision to deliver the Best of Care by the Best People?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust, we are able to give our employees flexibility on where, when and the hours they work.
Our culture and values are what drives Medway NHS Foundation Trust and is the heartbeat of who we are as an organisation. It is important that you understand and to refer to our values when you are completing your application and always reflect our values throughout your employment with the Trust.
Job overview
Quality & Safety Improvement Investigator
Division: Corporate
Band: 6
Salary: £35,392 - £42,618 per annum/pro rata
Interview Date: Tuesday 13th August 2023
We are recruiting for a Quality & Safety Improvement Investigator who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
Main duties of the job
Reporting to the Patient Safety Improvement Lead, this post forms part of the Patient Safety Team to support the delivery of the Trust’s Quality Strategy and vision to ensure ‘Best of care by the best of people’ through the delivery of safe, effective and high quality services, that ensure the
people who use our services, their families, carers and visitors receive a positive experience.
Under the direction of the Patient Safety Improvement Lead the post holder will be responsible for providing leadership and expertise to support the investigation of incidents and complaints, ensuring the completion of duty of candour, and the identification of areas for improvement/lessons and best practice and the development of improvement plans.
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
Working for our organisation
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved. Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.
Our Trust is a great choice for people who want to develop their career in an ambitious environment.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement which will not mean sacrificing time for personal interests or family commitments. We aim to support you to work flexibly in a way that will suit you and us.
All of our substantive & fixed term employees can enjoy a range of staff benefits, a gym, an active health and wellbeing programme, an on-site nursery and a cycle to work scheme.
We are taking positive action to ensure that we can attract, recruit and retain the best talent and would welcome more applicants from under – represented groups to support the Trusts commitment to a diverse, inclusive and an employer of choice workforce.
All staff at Medway comply the Trust’s and the Kent and Medway Safeguarding Board’s policies on safeguarding children, young people and vulnerable adults.
Detailed job description and main responsibilities
Supporting a culture that improves quality by enabling the delivery of high quality care through the effective identification of lessons/areas for improvement using SEIPS (Systems engineering initiative for patient safety).
Ensuring the timely and effective investigation of incidents and complex complaints, ensuring that regulatory duties toward duty of candour are completed, family concerns are included with terms of reference and supporting the review of the report via an internal expert panel
Support the development and delivery of the patient safety team programme of work/plan in line with local and statutory requirements, including PSIRF (Patient Safety Incident Response Framework).
Support the collation of documentary evidence needed to support any external assessment in relation to patient safety.
Support actions identified and undertaken to decrease the risk of incidents occurring and to improve outcomes in relation to people who use our service, their families or carers, staff and visitor safety.
Contribute to internal and external Trust publications as required to promote robust incident management and reporting.
Person specification
Qualifications
Essential criteria
- Degree/management qualification or equivalent experience. GCSE (or equivalent) English Language and Maths to grade C
- A clinical Qualification/Registration is desirable
- Quality Improvement Qualification is desirable
Knowledge
Essential criteria
- Knowledge of the NHS National Investigations Framework and duty of candour regulations
- In-depth and significant knowledge and experience of quality and patient safety
- Knowledge of quality improvement tools and techniques and an understanding of the human factors in patient safety
Experience
Essential criteria
- Able to apply confidentiality and information governance
- Demonstrates up to date, evidenced based knowledge of current clinical and professional issues
- Experience of gathering and interpreting patient safety data and implementing measurable improvement plans
- Experience of decision-making and prioritising in acute healthcare setting
Values Based Question
Essential criteria
- How would you ensure you represent MFT in a positive way?
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Charlie Worley
- Job title
- Patient Safety Improvement Lead
- Email address
- [email protected]
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