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Job summary

Main area
Administration
Grade
Band 4
Contract
23 months (Fixed Term/Secondment)
Hours
Full time - 37.5 hours per week
Job ref
275-2504LSN
Employer
Medway NHS Foundation Trust
Employer type
NHS
Site
Medway Maritime Hospital
Town
Gillingham
Salary
£26,530 - £29,114 per annum/pro rata
Salary period
Yearly
Closing
13/04/2025 08:00

Employer heading

Medway NHS Foundation Trust logo

Liver Surveillance Navigator

Band 4

Do you have the ambition and vision to deliver the Best of Care by the Best People?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust, we are able to give our employees flexibility on where, when and the hours they work.

Our culture and values are what drives Medway NHS Foundation Trust and is the heartbeat of who we are as an organisation. It is important that you understand and to refer to our values when you are completing your application and always reflect our values throughout your employment with the Trust.

Job overview

Liver Surveillance Navigator 

Division: Medicine and Emergency Care

Care Group: Specialist Medicine  

Band: 4

Salary: £26,530 - £29,114 per annum/pro rata

We are recruiting for a Cancer Pathway Navigator who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Main duties of the job

The Pathway Navigator will work as part of a multi professional team to deliver the Liver Health Checks and Liver Surveillance programme. Key deliverables include work to facilitate a smooth patient journey ensuring that co-ordinated and streamlined administrative processes revolve around patients identified as eligible for cancer surveillance following a screening fibro scan in Liver Health Checks clinics across the network. 

The Pathway Navigator will support the patient journey by providing a single point of access, including rapid re-entry into the system for those people identified as having urgent or specialist needs.

Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

Working for our organisation

Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.

As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy – Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.

Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.

Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:

B – Bold

E – Every person counts

S – Sharing and open

T - Together

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.

Detailed job description and main responsibilities

The duties and responsibilities listed below are representative of the Pathway Navigator role and its purpose within the service. They are not exhaustive, and the post holder may be required to undertake additional or alternative managerial responsibilities commensurate with the post to support the smooth running of the Hepatology service and the HCC cancer MDT.

Monitor each patient’s pathway by interrogating IT systems such as PAS/OASIS, RIS, iLab in relation to appointments, diagnostics and admissions, and by liaising with Trust colleagues, bearing in mind maximum waiting times for diagnosis and treatment

Inform the Service Manager, Cancer Pathway Manager and Head of Operational Performance of any potential or existing delays in the patient’s pathway that may result in waiting times that exceed appropriate targets

Support the Cancer Referral Office with processing suspected cancer referrals via ERS and Email, validating patient demographics against PAS before registering onto the cancer information system (Infoflex)

Responsible for uploading out-patient appointment details and where necessary, contacting patients to agree appointments dates in keeping with expected national timeframes. Ensure all IT systems reflect important data quality details pertinent to consultant and patient comments regarding upgrade and confirmed appointments. Action copies of referrals in line with Cancer Referral Office processes.

To utilise the cancer information system (Infoflex) in recording of out-patient appointment details, next key events and diagnostic tests for the purpose of the daily Patient Tracker List.

Person specification

Qualifications

Essential criteria
  • NVQ 3 in relevant subject or equivalent level of working experience
  • Educated to GCSE level including English Language and Maths

Knowledge

Essential criteria
  • Knowledge of Patient Administration System/OASIS, RIS, iLAB or similar systems
  • Knowledge of Cancer Information System (Infoflex)
  • Knowledge or awareness of NHS Cancer plan, National Cancer Waiting times and Cancer patient pathways
  • Essential understanding of National Cancer Standards

Experience

Essential criteria
  • Significant experience in an administrative role (cancer experience preferred)
  • Experience of communicating with patient/carers via telephone and face to face
  • Experience of dealing with deadlines

Values Based Question

Essential criteria
  • How do you demonstrate respect and dignity?

Employer certification / accreditation badges

No smoking policyPositive about disabled peopleAge positiveDefence Employer Recognition Scheme (ERS) - BronzeDefence Employer Recognition Scheme (ERS) - SilverDisability confident employerNHS Rainbow badgeStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Please note this vacancy may close early if the number of applications is met.

Documents to download

Apply online now

Further details / informal visits contact

Name
Amy Duchon
Job title
Service Manager
Email address
[email protected]
Telephone number
01634 969774
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