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Job summary

Main area
Diabetes
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
275-2407SCSW-DIA
Employer
Medway NHS Foundation Trust
Employer type
NHS
Site
Medway Maritime Hospital
Town
Gillingham
Salary
£22,816 - £24,336 per annum/pro rata
Salary period
Yearly
Closing
18/07/2024 23:59

Employer heading

Medway NHS Foundation Trust logo

Clinical Support Worker - Diabetes

Band 3

 

 

Job overview

Clinical Support Worker - Diabetes

Medicine and Emergency Care

Care Group: Specialist Medicine

Band: 3 

Salary: £22,816 - £24,336 per annum/pro rata

Interview Date: 2nd August 2024 

 We are recruiting for a Clinical Support Worker - Diabetes who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Under supervision, provide assistance to the multi-disciplinary team in the provision of a high standard of patient client care for wards/departments for people with type 1 & type 2 diabetes.

To support inpatient diabetes nurse team and support insulin pump and CGM service. 

To provide education to patient and ward staff on diabetes.

Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

Main duties of the job

To carry out clinical skills as appropriate to the clinical area.

To participate in the running of the outpatient clinics.

Accurately take and record patient’s weight, POC HBA1C, height, blood pressure, urinalysis and blood glucose/ketone as required.

Assess the patient’s needs and select the appropriate blood glucose monitoring system as per patients’ abilities.

Teach patients and/or carer how to use these devices and record blood glucose accurately in record book

Participate in the training of patients to use various diabetes technologies

Downloading of all diabetes technological devices

Record all inpatient’s contacts in medical notes/Etronics patients records as appropriate and diabetes database.

To provide basic education to patients with type 1 and type 2 diabetes

To complete audits as directed by the diabetes specialist nurses.

Feedback to Diabetes Nursing teams anything beyond the individual’s capabilities or scope of practice.

Liaise with the multidisciplinary health care team under the supervision of the Diabetes Inpatient Specialist Nurse (DISN) or other Diabetes Specialist Nurses.

To assist in the maintenance of stock levels, including pharmaceutical products and maintain stock rotation.

Working for our organisation

Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.

As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy – Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.

Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.

Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:

B – Bold

E – Every person counts

S – Sharing and open

T - Together

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.

Detailed job description and main responsibilities

Key Responsibilities:

To carry out clinical skills as appropriate to the clinical area.

To participate in the running of the outpatient clinics.

Accurately take and record patient’s weight, POC HBA1C, height, blood pressure, urinalysis and blood glucose/ketone as required.

Assess the patient’s needs and select the appropriate blood glucose monitoring system as per patients’ abilities.

Teach patients and/or carer how to use these devices and record blood glucose accurately in record book

Participate in the training of patients to use various diabetes technologies

Downloading of all diabetes technological devices

Record all inpatient’s contacts in medical notes/Etronics patients records as appropriate and diabetes database.

To provide basic education to patients with type 1 and type 2 diabetes.

To complete audits as directed by the diabetes specialist nurses.

Feedback to Diabetes Nursing teams anything beyond the individual’s capabilities or scope of practice.

Liaise with the multidisciplinary health care team under the supervision of the Diabetes Inpatient Specialist Nurse (DISN) or other Diabetes Specialist Nurses.

Under the formal supervision of the Diabetes Specialist Nurses to assist with patient care as instructed

Receive telephone calls from patients, carers and community staff in a professional manner.  Respond where possible.  Assess the need for qualified diabetes nurse to answer any telephone query and prioritise the need for this response.  Record all telephone messages and information given accurately in patient records.

To ensure patient confidentiality of information at all times.

To assist in the maintenance of stock levels, including pharmaceutical products and maintain stock rotation.

Provide support to patients and their relatives at times of distress.

To be aware of the importance of a safe environment for patients, relatives and staff and to report to the nurse in charge and hazards this may endanger others and where appropriate, take action.

Attend the Diabetes Team Meetings and contribute to service planning within the Trust.

Update own clinical knowledge by attending study days, workshops and supervised practice with Diabetes Specialist Nurses.

Attend Trust mandatory training.

Use IT to support effective working

To be aware of and adhere to all Trust Policies and procedures.

Health & Safety at Work Act

-       Fire Regulations

-       Infection control and sharps disposal

-       Data Protection

Person specification

Qualifications

Essential criteria
  • NVQ Level 3 in Health and Social Care or equivalent

Knowledge

Essential criteria
  • Previous knowledge and experience whilst completing level 3 NVQ

Experience

Essential criteria
  • Experience of health related working

Skills

Essential criteria
  • Numeracy and literacy skills
  • Excellent written and verbal communication skills
  • Good IT skills

Employer certification / accreditation badges

No smoking policyPositive about disabled peopleAge positiveDefence Employer Recognition Scheme (ERS) - BronzeDefence Employer Recognition Scheme (ERS) - SilverDisability confident employerNHS Rainbow badgeStep into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Thelma Bangura
Job title
Diabetes specialist Nurse
Email address
[email protected]
Telephone number
01634 833861
Additional information

Informal visit welcome

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