Job summary
- Main area
- Porter
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Shift Pattern)
- Job ref
- 275-2411PRTTL-2
- Employer
- Medway NHS Foundation Trust
- Employer type
- NHS
- Site
- Medway Hospital
- Town
- Gillingham
- Salary
- £26,530 - £29,114 per annum/pro rata
- Salary period
- Yearly
- Closing
- 03/12/2024 23:59
Employer heading
Portering Team Leader
Band 4
Do you have the ambition and vision to deliver the Best of Care by the Best People?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust, we are able to give our employees flexibility on where, when and the hours they work.
Our culture and values are what drives Medway NHS Foundation Trust and is the heartbeat of who we are as an organisation. It is important that you understand and to refer to our values when you are completing your application and always reflect our values throughout your employment with the Trust.
Job overview
Portering Team Leader
Division: Estates & Facilities
Band: 4
Salary: £26,530 - £29,114 per annum/pro rata
Interview Date: Week Commencing 3rd December 2024
We are recruiting for a Portering Team Leader who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
Main duties of the job
Joining our vibrant and busy team, you’ll be required to manage the day to day operations of the Portering Department.
Applicants will be required to be flexible and work weekends and bank holidays as they will be required to work a shift pattern in a 24/7, seven days a week service. Although this role will normally be Monday to Friday day shifts, the role does require the above flexibility to cover off holidays and sickness for other colleagues within the portering team.
Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
Working for our organisation
Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time?
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.
As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy – Patient First. Using an Operational Excellence approach to align our priorities and operational management structures. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.
Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.
Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:
B – Bold
E – Every person counts
S – Sharing and open
T - Together
Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.
Detailed job description and main responsibilities
Your primary responsibility/duty is to lead all aspects of the daily operations of the area/areas of main management responsibility, by providing an excellent customer focused service, ensuring that all Portering department tasks/duties are completed in a professional and timely fashion.
To be responsible for the management, supervision and administration of the post holders designated area/areas of responsibility to include but not exclusive: appraisals, attendance, booking of bank staff, sickness / absence records through the use of the Trust databases, and arranging bespoke and or mandatory training.
The Portering Team Leader will be required to delegate tasks as necessary though out the department, whilst utilising good leadership and problem solving skills, ensuring that they actively pursue and reinforce the Trust’s policies in relation to Equal Opportunities and diversity legislation.
To manage and maintain adequate staffing levels by co-ordinating and producing all staff duties/rosters, ensuring that any staff absence is covered.
Liaise with all users of the portering service to include , patients, trust department and services and external companies and agencies in a professional manner and where required problem solve in line with Department SOPs and trust policy.
Person specification
Qualifications
Essential criteria
- Educated to QCF/NVQ 3 in Health and Social Care or related field
- Management or Supervisory qualification NVQ 3 or higher
Knowledge
Essential criteria
- Working within a NHS / Healthcare / Facilities environment
- Up-to-date knowledge of current and developing Law, Legislation in relation to NHS/Facilities services
Experience
Essential criteria
- 2 years Management or Team Leading experience in Healthcare / Facilities or associated organisation
- Experience of carrying out audits and / or delivering training
- Ability to establish credibility and good relationships with internal management and staff including managers, clinicians, clients and stakeholders and manage those relationships with sensitivity and diplomacy
Skills
Essential criteria
- High level of IT skill is required on programs such as Microsoft Outlook, Word applications and Excel
- Strong communication skills including the ability to relate and communicate with patients and staff at all levels and from different professions
Desirable criteria
- Experience with NHS eRoster/HealthRoster is desirable
Values Based Question
Essential criteria
- Give an example of a time when you have gone the extra mile to help someone
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Pal Sandher
- Job title
- Assistant Facilities Manager - Portering
- Email address
- [email protected]
- Telephone number
- 01634 974895
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