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Job overview

An exciting opportunity has arisen to join our team of Senior Clinical Support Workers in the Accident and Emergency at Maidstone Hospital site. We are looking for highly motivated and enthusiastic Healthcare Support Workers to join our hardworking and dynamic team.

You will carry out duties working alongside Medical and Nursing staff to ensure a high quality of patient centred care is delivered.

Good communication skills towards patients and colleagues and the ability to organise allocated work is an essential component of this post. You will be expected to maintain confidentiality and adopt a positive attitude towards staff, patients and relatives at all times, in accordance with Trust policies and procedures, referring issues to their Line Manager as appropriate.

The role will be within the Emergency Medicine Directorate located in Accident and Emergency (A&E), at the Trust’s Maidstone site, however there may be requirements to travel to the Tunbridge Wells Hospital site. The post-holders will be supported to achieve their competencies to fulfil the requirements of the role with the support of our Practice Development Nurse’s team.

Applicants should have a Level 3 Health and Social Care qualification or equivalent.

Main duties of the job

You will also have the support of a Practice Development Nurse who will support your development alongside your team leader and the senior nursing team.  We aim to develop the successful applicant in their CSW role and there is the option to apply for the Trainee Nursing Associate role once developed. 

You will require a NVQ Level 3 qualification or equivalent. To work with us you will need to demonstrate a kind and compassionate attitude. You will be a highly motivated and enthusiastic individual with excellent communication skills. You will be passionate about your work and want to be part of a highly skilled multidisciplinary team delivering a high standard of care to patients in the emergency care setting. Flexibility and the ability to undertake shift work is essential.

Working for our organisation

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust’s core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients – the first of its kind in the country.

We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Would you like to work flexibly?  In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Please contact the Recruiting Manager for an informal discussion should you have any queries relating to the role for which you are applying. Shortlisted candidates will be contacted via an email as soon as possible after the closing date. Should you receive an invitation to attend interview, please confirm or decline your attendance. Interview slots will then be allocated on a first come first serve basis.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to Maidstone and Tunbridge Wells NHS Trust transferring the information contained in this application to its preferred applicant management system and Human Resources personnel.