Job summary
- Main area
- Breast Screening Clerical Officer
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 359-6422097-T1
- Employer
- Maidstone and Tunbridge Wells NHS Trust
- Employer type
- NHS
- Site
- Peggy Wood Breast Care Unit, Maidstone Hospital
- Town
- Maidstone
- Salary
- £22,383 per annum pro rata
- Salary period
- Yearly
- Closing
- 09/07/2024 23:59
Employer heading
Clerical Officer
Band 2
Job overview
Are you able to work under pressure and in a challenging environment? Do you enjoy working as part of a lively team? Are you adaptable and able to cope with an ever changing service? If so and you have good organizational skills, are professional, a good team player and able to work without close supervision and on your own initiative then this may be the job for you.
Main duties of the job
The successful candidate will be joining the Breast Screening Office team, who strive to ensure patient care is at the forefront of our service. You will provide clerical and admin support which contributes to the smooth running of the breast screening office. Accuracy and attention to detail is paramount for this post which involves scheduling and booking appointments for routine and urgent breast examinations and procedures, ensuring national targets are not breached.
The post also involves communication with patients and all members of the multi-disciplinary team; face-to-face and by telephone. Therefore an outgoing nature and pleasant manner is essential, displaying tact and diplomacy where necessary. Additional duties include record keeping, input of data onto the Breast screening computer programme, setting up letter templates. Previous experience in a healthcare setting and use of patient databases is essential.
Some Reception duties will be required.
Working for our organisation
MTW is a large acute hospital trust in the south-east of England. We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Detailed job description and main responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children).
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)
Interview Date: To be confirmed.
Person specification
Qualifications
Essential criteria
- Good standard of general education
- RSA or NVQ 3 equivalent
Skills
Essential criteria
- Ability to communicate clearly, both written and verbally
- Excel: Ability to use spreadsheets and up-date reports.
- Word: Ability to use Word for the accurate preparation of documents
- Use of email for updating of calendar and appointments.
- Ability to interact with colleagues and other stakeholders courteously.
- Accuracy – pay attention to detail.
- To be able to prioritise and organise own workload
- Be able to keep track of information
Desirable criteria
- To develop new skills and contribute to the improvement of the service provided.
Experience
Essential criteria
- Minimum of 2 years’ experience of working in a busy administration environment.
- Experience in dealing with clients or patients.
- Use of bespoke computer systems i.e. RIS, CRIS
- An understanding of the Data Protection Act 1998
Desirable criteria
- Team Working
- Understanding of patient pathways
- Knowledge of NBSS
- Knowledge of Patient Administration System
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sally Harper
- Job title
- Superintendent Radiographer
- Email address
- [email protected]
- Telephone number
- 01622 225768
- Additional information
Jacquie Ebden
Office Manager
01622 939519
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